Processes, Systems, and Information: An Introduction to MIS, 4th edition

Published by Pearson (January 7, 2021) © 2022
  • Earl H. McKinney
  • David M. Kroenke

Title overview

For introductory courses in Management Information Systems.

A process focus that's engaging, relevant, and easy to teach

Transform your MIS course with Processes, Systems, and Information: An Introduction to MIS. Students will learn exactly how businesses use IS and tech to create competitive strategies, support business processes, and accomplish goals. This hands-on, process approach to business employs numerous examples of business situations to help students understand what business systems are and why they're so important.

The 4th Edition covers technologies new to business and emphasizes security. Clear and concise, within the process context, it's the ideal book for majors and non-majors.

Hallmark features of this title

Active, flexible learning

  • Chapter extensions offer the option to dive deeper into key topics, such as Location Based Data, hardware, software, systems development, and IS careers.
  • A collaboration exercise in each chapter provides meaningful group work that can be completed using the latest technologies that empower remote collaborations.

Organized to empower learners

  • 2-page ethics guides in each chapter let students try on different perspectives and, in the process, think more deeply about ethical principles. Each guide presents ethics in the context of a case-like situation and relates back to key course material.
  • Each chapter includes Excel and Access exercises, providing business application assignments that utilize these programs.

New and updated features of this title

  • UPDATED: Chapter updates reflect current tech developments, from SAP use to the role of AI, 5G, remote work, and analytics. The Analytics chapter is now organized around descriptive, predictive, and prescriptive analytics.
  • REVISED: SAP chapters on procurement and sales reflect expanded use of ERP systems, contrast a company with ERP to one without, and review ERP upgrades. Updated to S/4, the text's turnkey SAP tutorials include a new introduction and seamlessly teach the SAP interface and SAP keystrokes (R/3 tutorials also available).
  • NEW and EXPANDED coverage includes a chapter on AI and robots, more extensive content on machine learning, deep learning, and key security issues, and thoughtful reflections on the  impact of the coronavirus pandemic throughout.

Active learning

  • UPDATED: Upgrades to MIS InClass exercises provide more engagement activities. Half of these part-lab, part-team exercises are updated, and all others improved.
  • UPDATED: 8 new chapter-opening vignettes apply key content to real-world business situations, and 10 end-of-chapter cases, featuring Amazon®, Bitcoin and more, have been rewritten.
  • UPDATED: All chapters have been updated and organized around a list of questions which identify learning objectives. Vocabulary is introduced within memorable scenarios.

Key features

Features of MyLab MIS for the 4th Edition

  • MIS Decision-Making Sims put students in professional roles and give them the opportunity, through real-world business challenges, to apply course concepts and develop decision-making skills.
  • Excel and Access Grader Projects use proven, field-tested technology to help you seamlessly integrate Microsoft Excel and Access content into your MIS course without having to manually grade spreadsheets.
  • MIS video exercises pair videos illustrating MIS concepts with brief quizzes.

Table of contents

PART 1: WHY MIS?

  1. The Importance of MIS
  2. Business Processes, Information Systems, and Information

PART 2: INFORMATION TECHNOLOGY

  1. Networks and the Cloud
  2. Database Processing
  3. AI and Robots

PART 3: STRUCTURED PROCESSES AND INFORMATION SYSTEMS

  1. Information Systems Security
  2. Using IS to Improve Processes
  3. Supporting Processes with ERP Systems
  4. Supporting the Procurement Process with SAP
    • Appendix 9: SAP Sales Tutorial

PART 4: DYNAMIC PROCESSES AND INFORMATION SYSTEMS

  1. Supporting the Sales Process with SAP
    • Appendix 10: SAP Sales Tutorial
  2. Collaboration, Social Media, and IS
  3. Analytics and IS
    • Appendix 12: Power BI Analytics Tutorial
    • Extension 1. Information Systems Careers
    • Extension 2. Hardware and Software
    • Extension 3. Process Management and Information Systems Development
    • Extension 4. Location-Based Data Information Systems: Mobile Devices and Geographic Information Systems

Appendix A

Application Exercises

Glossary

Index

Author bios

About our authors

Earl McKinney Jr. has had a passion for teaching the introduction to MIS course for 20 years. He first caught the bug at his alma mater, the US Air Force Academy, and has continued his addiction during his tenure at Bowling Green State University. While teaching that class and other undergraduate and graduate classes, Earl has also introduced a half dozen new courses on security, social media, ERP, and information. He has been awarded a number of department and college teaching awards by students and fellow faculty. His interest in the broader context of the business curriculum is reflected in several of his publications and by the Decision Science Institute's National Instructional Innovation Award.

Earl's research in e-commerce, small team communication during a crisis, and theoretical work on the notion of information has been published in Behavior and Information Technology, Human Factors, Information and Management, European Journal of IS, and MIS Quarterly. He consults with James Hall, the former head of the NTSB for British Petroleum, the US Forest Service, and several Air Force agencies on human factors and aviation communication issues. He recently was awarded a Fulbright Scholarship to teach and study ambiguity in analytics at the Salzburg University of Applied Sciences in Austria. He holds an undergraduate economics degree from the Air Force Academy, a Master's of Engineering from Cornell University, and a PhD in MIS from the University of Texas. A former Air Force fighter pilot, Earl lives in Bowling Green with his wife and has two grown sons.

David Kroenke has many years of teaching experience at Colorado State University, Seattle University, and the University of Washington. He has led dozens of seminars for college professors on the teaching of information systems and technology; in 1991 the International Association of Information Systems named him Computer Educator of the Year. In 2009, David was named Educator of the Year by the Association of Information Technology Professionals-Education Special Interest Group (AITP-EDSIG). David worked for the U.S. Air Force and Boeing Computer Services. He was a principal in the start-up of three companies. He also was vice president of product marketing and development for the Microrim Corporation and was chief of technologies for the database division of Wall Data, Inc. He is the father of the semantic object data model. David's consulting clients have included IBM, Microsoft, and Computer Sciences Corporations, as well as numerous smaller companies. Recently, David has focused on using information systems for collaboration in education and industry. His text Database Processing was first published in 1977 and is now in its 13th Edition. He has published many other textbooks, including Database Concepts, 6th Edition (2013), Using MIS, 7th Edition (2015), Experiencing MIS, 5th Edition (2015), MIS Essentials, 4th Edition (2015), SharePoint for Students (2012), and Office 365 in Business (2012). David lives on Whidbey Island, Washington. He has two children and three grandchildren.

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