Selling Today: Partnering to Create Value, Canadian Edition, 9th edition

Published by Pearson Canada (4 March 2026) © 2027

  • Gerald Manning Des Moines Area Community College
  • Michael Ahearne University of Houston
  • Barry L Reece Virginia Polytechnic Institute and State University
  • HF Herb MacKenzie Brock University
  • Margaret Burnes Strawbridge Conestoga College
6-month accessISBN-13: 9780135399767 | Published 2026Expires: 16 Jan 2027

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In this eTextbook — More ways to learn

  • More support. Get AI help with personalized summaries, instant explanations, and quick translations.
  • More flexible. Start learning right away, on any device.
  • More interactive. Learn through audio, video, and practice.
  • More memorable. Study better with notes, highlights, and flashcards.

Title overview

Selling continues to evolve rapidly. Since the last Canadian edition, buyers have moved more of their journey online, hybrid sales and business development models have expanded, and AI has transformed from a novelty into an everyday tool. Today's Canadian sellers must combine technology-enabled execution with empathy, ethics, cultural awareness, and a laser focus on results. This edition preserves the process-driven clarity that defines Selling Today while modernizing the language, examples, and tools for Sales 4.0. It emphasizes data-informed, customer-centric, omnichannel selling that meets buyers where they are.

Table of contents

  1. Relationship Selling Opportunities in the Information Economy
  2. Evolution of Selling Models that Complement the Marketing Concept
  3. Ethics: The Foundation for Relationships that Create Value
  4. Creating Value with a Relationship Strategy
  5. Communication Styles: A Key to Adaptive Selling Today
  6. Creating Product Solutions
  7. Product-Selling Strategies that Add Value
  8. The Buying Process and Buyer Behaviour
  9. Developing and Qualifying Prospects and Accounts
  10. Approaching the Customer with Adaptive Selling
  11. Determining Customer Needs with a Consultative Questioning Strategy
  12. Creating Value with the Consultative Demonstration
  13. Negotiating Buyer Concerns
  14. Adapting the Close and Confirming the Partnership
  15. Servicing the Sale and Building the Partnership
  16. Opportunity Management: The Key to Greater Sales Productivity
  17. Management of the Sales Force

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