The AI Revolution in Customer Service and Support: A Practical Guide to Impactful Deployment of AI Models, 1st edition

Published by Pearson (July 16, 2024) © 2025

  • Ross Smith
  • Mayte Cubino
  • Emily McKeon
eTextbook in Pearson+

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Access details

  • Instant access once purchased
  • Pay by the month or upfront. Minimum 4-month subscription
  • Anytime, anywhere learning with the Pearson+ app
  • 14-day refund guarantee

Features

  • Search, highlight and take notes
  • Listen as you read with audio
  • Watch embedded videos with select titles
  • Easily create flashcards
  • Access to partners and offers

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