Management, 8th edition

• PART 1 INTRODUCTION TO MANAGEMENT
• 1 Managers in the workplace
• 2 Management history
• PART 2 DEFINING THE MANAGER'S TERRAIN
• 3 Managing the external environment and organisational culture
• 4 Managing in a global environment
• 5 Social responsibility and managerial ethics
• PART 3 DECISION MAKING AND CHANGE
• 6 Managers as decision makers
• 7 Managing change and innovation
• PART 4 PLANNING AND CONTROL
• 8 Foundations of planning
• 9 Strategic management
• 10 Managerial controls
• 11 Managing operations
• PART 5 ORGANISING
• 12 Organisational structure and design
• 13 Managing teams
• 14 Managing human resources
• PART 6 LEADING
• 15 Understanding and managing individual behaviour
• 16 Managers and communication
• 17 Motivating employees
• 18 Managers as leaders

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