Public Relations and Communication Management: An Aotearoa/New Zealand Perspective, 1st edition

Published by Pearson (August 2, 2012) © 2013

  • Gary Mersham Open Polytechnic of NZ
  • Petra Theunissen AUT University
  • Joseph Peart AUT University
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Title overview

Public Relations and Communication Management is specifically tailored to our unique cultural, communication, and information environments. This book provides locally-relevant expertise and 'kiwi' case studies from authors who live, teach, and work in public relations in New Zealand. Up-to-date with current industry practice, the book includes the latest developments in social media, reputation management, government relations and communicating in cultural diversity. As a relatively small society, New Zealand can adapt and innovate quickly, and the public relations industry here has often been at the forefront of best practice, with practitioners moving rapidly to take up, apply, and test new concepts and technologies long before larger markets do. This text reflects this experience and is both culturally appropriate for New Zealand, and also shows the future of public relations as it could be for innovative practitioners working anywhere in the world.

Written in plain language and illustrated throughout with real world examples, this text is comprehensive and explicit in its coverage of the skills and critical insights needed for public relations practice, and also challenges the reader to consider the wider social context within which public relations operates. It is a text that is long overdue for students, practitioners and everybody who is interested in Public Relations in Aotearoa/New Zealand.

Table of contents

  • The nature of public relations
  • The practice of public relations
  • Public relations and marketing
  • Human resource communication
  • Culture, diversity and communication
  • Planning a public relations programme
  • Research and evaluation
  • Crisis and issue management
  • News media operations and trends
  • Media relations techniques and analysis
  • Social Media
  • Fundraising and sponsorship
  • Government liaison – building relationship and lobbying
  • Financial and Investor communication
  • Ethics and public relations
  • Reputation, image and identity
  • Corporate Social Responsibility
  • The practical public relations toolkit

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