Published by Pearson (14 July 2021) © 2022
PART I. UNDERSTANDING INFLUENCE
1. What Is Influence and Why Do I Need It?
2. Rules of the Game
3. Understanding and Using Your Power
4. The Power of Image
5. Communicating Effectively
6. Why Politics?
PART II. USING INFLUENCE
7. Setting Goals and Making Things Happen
8. Making Connections and Building Coalitions
9. Negotiating for What You Want
10. Dealing with Difficult People and Situations
PART III. PUTTING INFLUENCE TO WORK FOR YOU
11. Enhancing Your Influence
12. Telling Nursing's Story
13. Managing Your Career
14. Balancing Your Life
PART IV. THE FINAL STEPS
15. Preparing Your Successors
16. Leaving Your Legacy
APPENDIX. Ten Little Known Secrets for Success
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