Messages: Building Interpersonal Communication Skills, Canadian Edition, 5th edition

Published by Pearson Canada (May 6, 2015) © 2016

  • Joseph A. DeVito Hunter College of the City University of New York
  • Rena Shimoni Bow Valley College
  • Dawne Clark Mount Royal College

eTextbook in Pearson+

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Details

  • A print edition

Title overview

Messages: Building Interpersonal Communication Skills is a practical, task-oriented introduction to the field of interpersonal communication that integrates critical thinking into all aspects of interpersonal communication. The Canadian Edition has been updated to include new sections on multicultural communication, workplace communication, computer-mediated-communication, ageism and heterosexism, nonverbal communication, anger, dating violence, and conflict management.



Table of contents

  1. Foundations of Interpersonal Communication
  2. Culture and Interpersonal Communication
  3. Perception of Self and Others
  4. Listening in Interpersonal Communication
  5. Verbal Messages
  6. Nonverbal Messages
  7. Emotional Messages
  8. Conversation Messages
  9. Interpersonal Relationships
  10. Interpersonal Communication and Conflict
  11. Interpersonal Communication and the Workplace

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