Published by Pearson (14 July 2021) © 2022
Part 1--The Need for Strategic Human Resource Management
Chapter 1 Introduction to Strategic Human Resources in the Hospitality Industry
Part 2--Traditional Hospitality Human Resource Functions
Chapter 2 Laws Affecting Selection in Hospitality Organizations
Chapter 3 Laws Affecting Hospitality Workplaces
Chapter 4 Planning for Staffing
Chapter 5 Selecting Employees
Chapter 6 Training and Development Systems
Chapter 7 Performance Management Systems
Chapter 8 Reward and Compensation Systems
Part 3--Skills Needed to Be a Strategic Partner
Chapter 9 Individual Skills
Chapter 10 Interpersonal Skills
Chapter 11 Organizational Skills
Chapter 12 Continuous Renewal
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