Introduction

1. Listening Is A Lot Harder Than You Think

2. Responding Is Easier Said Than Done

3. You Say You Want A Resolution

4. Conclusion

Shutting down ideas

Not valuing different perspectives when brainstorming solutions is a huge mistake. After watching this lesson, you'll be able to be creative and find new ways of doing things creates a shift forward in the conflict.

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Learn how to avoid common mistakes when resolving conflicts at work and in your personal life.

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Mistakes to Avoid when Resolving Conflict

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Shutting down ideas: Videos & Practice Problems