Essentials of MIS

• NEW: Real-world IS content includes new cases, examples of organizations using IT applications, and current job descriptions.
• REVISED and EXPANDED: Emphasis on cloud computing, Big Data and IoT in the MIS world is reflected in expanded coverage and related case studies.
• NEW: Coverage of Information Systems promoting sustainability and ESG goals features Environmental, Social and Governance leadership as a major objective of IS and includes new case studies on sustainability.
• NEW and EXPANDED: The Artificial Intelligence (AI) chapter has been rewritten to include new coverage of machine learning, “deep learning,” natural language systems, computer vision systems, and robotics, reflecting surging interest in AI and “intelligent” techniques.
• NEW: The COVID pandemic’s impact on business uses of IS is reflected in new coverage and 2 new “Spotlight On” cases which feature working remotely, supply chain disruptions and rethinking global supply chains.
• NEW: Coverage of blockchain has been expanded to include digital resiliency, cryptocurrencies, metaverse, customer experience management, low-code and no-code development, automated testing, Windows 11, JavaScript and Zero trust. A new case study on blockchain and sustainability is included.
  

PART I: INFORMATION SYSTEMS IN THE DIGITAL AGE

1. Business Information Systems in Your Career
2. Global E-business and Collaboration
3. Achieving Competitive Advantage with Information Systems
4. Ethical and Social Issues in Information Systems

PART II: INFORMATION TECHNOLOGY INFRASTRUCTURE

1. IT Infrastructure: Hardware and Software
2. Foundations of Business Intelligence: Databases and Information ManagementTelecommunications, the Internet, and Wireless Technology
3. Securing Information Systems

PART III: KEY SYSTEM APPLICATIONS FOR THE DIGITAL AGE

1. Achieving Operational Excellence and Customer Intimacy: Enterprise Applications
2. E-commerce: Digital Markets, Digital Goods
3. Improving Decision Making and Managing Artificial Intelligence

PART VI: BUILDING AND MANAGING SYSTEMS

1. Making the Business Case for Information Systems and Managing Projects
2. Glossary
3. Index
   

Downloadable Instructor Resources

Instructor Resources are available to aid your teaching and can be downloaded from the Instructor Resource Centre. You need to request access before you can download the resources or login with an existing account. Click the button on the right to get access or login. 

Having trouble getting access? Contact us.