Negotiate with Confidence

In our work and in life, we are negotiating all the time. This course will help you to build your skills in negotiation so that you can reach win-win outcomes in both formal and informal negotiations. It’ll help you persuade a client to sign the deal; manage your suppliers better; and work better with all your colleagues. Quite simply, it’ll help you get better outcomes and build better relationships with everyone you work with. That’s going to help your career, and even your personal life.

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In this course, you will

Identify an opportunity
Identify an area in your business to negotiate an outcome with confidence and develop this plan with the support of your project advisor.
Use the right methods
Gain a clear understanding of how to confidently negotiate and apply a range of templates and toolkits to your guided project.
Develop relevant skills
Develop and improve a selection of key skills relevant to negotiating with confidence in your business.

5 steps to success

16-20 hours over 6+ weeks

*Step 1 • 2-3 hrs*
**Find an opportunity**
Identify an area in your business in which to negotiate with confidence and develop a plan with the support of your project advisor.

*Step 2 • 5-6 hrs*
**Project preparation**
Research, assess, and reflect on possible approaches you can take, then draft an actionable project plan you can talk through with your project advisor. Fine-tune it based on their feedback.

*Step 3 • 6-8 hrs*
**Complete your project**
Work through your plan to achieve the outcome(s) defined in your project goal set at the beginning of your course.

*Step 4 • 2 hrs*
**Review how it went**
Discuss the results with your project advisor and highlight areas of success that your business can scale-up and use with a greater impact in the future.

*Step 5 • 1 hr*
**Showcase**
Use the STAR (Situation, Task, Action and Results) model to illustrate your achievements and key conclusions, then share them with your team.

Help is always available

Project advisor support

Invaluable insider insights from your project advisor.

Up to 3 hours of 1-2-1 support.

Guides & resources

Switch on to our online library to access authentic case studies, proven business models, and practice scenarios that will help you test and deliver your plan.

Up to 4 hours of content.

Examples of tools and templates you will be introduced to

The Harvard Principles

Know the five negotiation principles used by the best negotiators in the world.

Develop your BATNA

What is your Best Alternative to Negotiated Agreement to help you decide when to walk away?

Five Killer Phrases

Learn how to move negotiation forward when at an impasse using five killer phrases every negotiator should know.

Power Strategies

Explore strategies to increase your power and encourage the other person to be more reasonable.

Power skills you will develop

Collaboration

Work effectively with colleagues so that all parties’ objectives are reached and achieve organizational goals in the most efficient way possible. Reach agreement with others on outcome and execution, even in those situations where the individuals’ goals appear mutually exclusive.

Communication

Listen deeply and ask appropriate questions to frame any proposal in such a way that it will be most easily understood and most likely be agreed with.

Critical thinking

Explore the negotiation context in order to deeply understand your goals as well as the goals of others involved in the situation.

Emotional intelligence

Recognize and manage your moods and emotions to best achieve your outcomes. Recognize and work with other people's moods and emotions.

Influencing

Achieve goals by working effectively through other people. Communicate in a way that brings others on board and inspires them to work towards achieving those goals.

On completion you will have

Discovered ways to negotiate confidently

Demonstrated live project experience around a key challenge in your business that needed effective negotiation to resolve.

Transferable skills to use across your business

Gained proficiency in critical skills fundamental to negotiating with confidence that supports your career development.

Resources you can turn to again and again

A structured business plan with templates that you can download and use in future projects.

Credly badge

A Credly badge that certifies your competence in effective negotiation techniques.

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