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This Privacy Notice explains how personal information will be used by Pearson in relation to the products and services that link to this Privacy Notice. In this Privacy Notice we call these our "Services”.
Some Pearson services may reference or link to another site or service. Use of other sites and services (including other Pearson sites and services) may be subject to different terms and privacy policies. Examples of product-specific privacy notices include:
Digital Learning Services Privacy Notice
If any content or information you store or upload to Pearson websites or apps contains the personal information of other individuals, you must be legally permitted to share that information
This Privacy Notice applies to all Services linking to this Privacy Notice unless you are notified that another product-specific privacy notice applies. However, it won’t apply to any third-party sites which are linked to our sites. We recommend that you read the privacy notice of any such third-party sites that you visit as we are not responsible for them.
If access to the Services is purchased for you by an Institution (such as a School, College or University) then Pearson may act as a joint controller of your personal information together with that institution. In such cases, we encourage you to ask your institution to let you know what it will do with your personal information. In limited circumstances, we may alternatively act as a data processor on behalf of a school or institution and where that is the case you will need to refer to that institution’s privacy notice.
Pearson collects both personal information (information can be used directly or indirectly to identify unique individuals) and anonymous information (which cannot be used to identify any individual) when you use our Services. This information includes:
Wherever possible the information that we collect or generate about you is anonymised and aggregated with the anonymised information of other users. so Pearson cannot identify you. Pearson will use this anonymised information to understand how the Services are used, to improve them or monitor them for fraud and unauthorised activity..
However, Pearson may use your personal information to improve and personalise the Services. This may include analysis of your use and progress across a variety of Services so that we can help you progress with your learning - for instance to evaluate the educational efficacy and effectiveness of the Services and to make appropriate recommendations to you and to our institutional customers based on this evaluation.
Pearson recognises its responsibility to keep children safe online and the need to put additional privacy protections in place to keep younger users safe when they access our Services. As a result, some features may have age-gates to prevent children from inadvertently accessing them or turning them on.
We have also taken steps to ensure that parents are informed of our collection and use of their children’s personal information and are able to control that use. When our Services are aimed at children or are likely to be accessed by children, we:
Please note that we may require parents or guardians to verify their identity for the purposes of providing consent by supplying us with credit card information, by speaking to a customer service representative by phone or by participating in a brief video call. Where such verification is required we will not retain the information gathered in the course of verification but will instead keep a record of the check that was made after which parents or guardians may be able to confirm their identity via a PIN code, password or similar security feature.
We may use your information in the following ways (but always in accordance with applicable law and the choices you make via the controls we provide):
Pearson will only share your information in limited circumstances:
We provide you with the ability to exercise certain controls and choices regarding our collection, use and sharing of your personal information, which may include:
You can exercise these controls in various ways, including via your account, by following instructions or opt-out links in the communications sent to you or by using the controls available on the device(s) you use to interact with the Services.
We will keep your personal information only for as long as necessary to fulfil the purposes for which we are processing your personal information unless the law permits or requires longer or you instruct us to keep it for longer.
We seek to protect the safety of all your personal information by implementing appropriate technical and organisational measures. For example, provided your browser accepts HTTPS (Hyper Text Transfer Protocol) Secure encryption, we seek to protect your payment information against unauthorised access through a secure server. Where we use third parties to process personal information, we require them to ensure the safety of your information.
Any personal information you voluntarily post on a public area of our site, such as a bulletin board or discussion forum, or an interactive area requiring registration and/or subscription, may be collected and used by others. Please be careful what personal information you disclose in this way. You understand that we cannot control the actions of other users.
Pearson is a global business and may transfer your personal information to other countries around the world, which may not have the same data protection laws as those of the country from where you access our sites and Services. Wherever we transfer your personal information, we will take reasonable steps to protect your personal information in accordance with applicable law.
If you live in the UK or Europe and you use our Services the data controller of your personal information for the purposes of the General Data Protection Regulations is Pearson Education Ltd of Shell Mex House, 80 Strand, London, WCR2 0RL. Our Data Protection Officer can also be contacted at this address.
If you live in the United States your relationship may be with Pearson Education Inc or NCS Pearson Inc as set out in the relevant End User Licence Agreement.
Further details of our businesses throughout the world are available here
We and our group companies use your personal information to provide you with the Services you request from us. We may also use your personal information to comply with legal obligations we are subject to or to fulfil our legitimate interests, such as personalising your experience of the Services, to detect fraud and to develop and improve our services. We will also seek your consent where it is appropriate to do so, for example to send you promotional information and offers.
You may, depending on where you live, have the following rights:
You can use the controls within your account to exercise many of these rights and can also contact our data privacy office by emailing us at: email@example.com
If you wish to make a complaint you can either contact your local regulator or the UK Information Commissioner’s Office: https://ico.org.uk/make-a-complaint/
If you live in the EU you can also contact us via our local representative:
Pearson Deutschland GmbH.
California residents should read our Supplemental Privacy Statement for California Residents in conjunction with this Privacy Notice. The Supplemental Privacy Statement for California Residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected through the Services.
We may update this Privacy Notice from time to time. We will always include the date of a new version so that you know when there has been a change and seek consent to such changes as may appropriate to comply with applicable law.