Support for higher education
Customer support resources for students and educators.
Track your order
To track your order, login to the support site, select 'contact us' and use the AI chat to track your order 24/7.
AskPearson support hub
Get help with account settings, registration and access codes.
Chatbot
Get help instantly, whenever you need it.
Ask questions, find answers, and get support in seconds with our chatbot.
Phone
Call us on 1300 473 277.
Faculty support
Onboard with confidence by booking time or emailing our dedicated support team.
On-demand guidance
Access easy-to-use onboarding guides and answers to FAQs.
Sales representative
Find the contact details of your Pearson representative and book a meeting with them directly.
Chatbot and phone
Get help instantly, whenever you need it.
Ask questions, find answers, and get support in seconds with our chatbot. Or, call us on 1300 473 277 between 8:30 AM - 5:00 PM AEST