Cisco ThousandEyes: Digital Experience Monitoring and Troubleshooting, 1st edition

Published by Cisco Press (August 22, 2024) © 2025

  • Aaron Trompeter
  • Robert W. Webb
Products list
Products list

Title overview

A deep dive into the intricacies and power of the Cisco ThousandEyes 

Cisco ThousandEyes, the cloud-based network intelligence tool, delivers expanded visibility, automated insights, and seamless workflows to ensure digital experiences across any network -whether on premise, on the Internet, or in the cloud. ThousandEyes is the authority when monitoring SaaS, hybrid, and multi-cloud environments. With unparalleled real-time analytics and insights, it enables IT admins to quickly identify and resolve issues for a reduction of downtime and improved user experience.

In Cisco ThousandEyes, network solutions specialists Aaron Trompeter and Robert Webb offer a deep dive into the intricacies and power of the Cisco ThousandEyes platform and demonstrate how to leverage it to solve complex problems and optimise your digital experience. Through real-world experiences and use cases, the authors demonstrate how to plan and design network monitoring solutions, as well as how to improve performance and availability. You'll also learn how ThousandEyes can be integrated with other Cisco products and third-party tools.

This is an essential resource for any network administrator, DevOps engineer, IT professional, enterprise IT team, cloud engineer, application team, and service provider responsible for managing and optimising the performance of an organisation's network infrastructure and application performance.

  • Explore Cisco ThousandEyes and its capabilities, and learn how to harness its potential for your organisation
  • Delve into agent setup, test configurations, alerts, and dashboards, and learn how to apply them effectively
  • Understand the intricacies of monitoring and troubleshooting network performance issues, and use these skills to enhance network efficiency
  • Conduct advanced tests using transactional scripts and integrations, and use them for complex problem-solving
  • Implement best practices for test optimisation and device monitoring to ensure optimal functionality
  • Understand the importance of account settings and automation and their roles in streamlining operations
  • Align the role of business strategy in the context of digital experience monitoring with your organisation's goals

Table of contents

  • Chapter 1 Introduction to Thousand Eyes and Its Capabilities
  • Chapter 2 Agent Setup
  • Chapter 3 Configuring Tests
  • Chapter 4 Configuring Alerts
  • Chapter 5 Dashboards
  • Chapter 6 Monitoring and Troubleshooting Network Performance Issues
  • Chapter 7 Scripted Synthetic User Testing with Transaction Tests
  • Chapter 8 Integrations
  • Chapter 9 Best Practices: Test Optimization, Collaboration, and Stories from the Field
  • Chapter 10 Device Monitoring
  • Chapter 11 Account Administration
  • Chapter 12 Automation - Use Cases and Case Studies
  • Chapter 13 Business Strategy for Engineers
  • Appendix A Answers to Review Questions
  • Appendix B Troubleshooting
  • Glossary

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