Communication Management and Beyond (Custom Edition), 3rd edition

Published by Pearson Learning Solutions (February 13, 2020) © 2020

  • Michael Kaye
  • Susan H. E. Micek
  • Bernadette Moorhead
  • Julianne Morrissey
  • Garth Norris
  • Ignatius Chida

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ISBN-13: 9780655702368
Communication Management and Beyond (Custom Edition)
Published 2020

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Title overview

This custom edition is published for Charles Sturt University.

This custom eBook is compiled from:

  • Communication Management, by Kaye
  • Communication Management and Beyond, by Mleck, Moorhead, Morrissey & Norris,
  • Thinking Reflectively: Being Curious; Doing Kindness, by Chida, Mlcek & Norris

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Table of contents

  • Introduction
  • Chapter 1: Introduction to Communication Management
  • Chapter 2: Contemporary Perspectives of Human Communication
  • Chapter 3: Communication Management Competence
  • Chapter 4: The Use of Language
  • Chapter 5: Nonverbal Communication
  • Chapter 6: Listening and Assertiveness
  • Chapter 7: Conflict Management, Negotiation and Resolution
  • Chapter 8: Thinking Reflectively; Being Curious; Doing Kindness
  • Chapter 9: Managerial Applications
  • Chapter 10: Personal Effectiveness in Communication
  • Chapter 11: Adult Communication Management: Future Directions

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