Essentials of MIS, Global Edition, 14th edition

Published by Pearson (November 19, 2020) © 2021

  • Kenneth C. Laudon New York University
  • Jane P. Laudon New York University
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For introductory courses in Information Systems or Management Information Systems.
Essentials of MIS is an in-depth look at how today’s businesses use information technologies and systems to achieve their corporate objectives. Current real-world business cases illustrate how companies have identified, and ultimately solved, key business challenges using information systems and technologies. Through the use of Essentials of MIS, students will be able to participate in, and even lead, management discussions of information systems for a firm.
The 14th Edition consists of 12 chapters with hands-on projects that cover the most essential topics in MIS, all updated with new figures, tables, and cases. In addition to the core text, this edition includes a Video Case Package consisting of 28 video case studies and 10 instructional videos to illustrate business uses of information systems, explain new technologies, and explore concepts. The knowledge and information in this book will be most valuable to students — regardless of major — throughout their business careers.

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  • PART I: INFORMATION SYSTEMS IN THE DIGITAL AGE
  • 1. Business Information Systems in Your Career
  • 2. Global E-business and Collaboration
  • 3. Achieving Competitive Advantage with Information Systems
  • 4. Ethical and Social Issues in Information Systems
  • PART II: INFORMATION TECHNOLOGY INFRASTRUCTURE
  • 5. IT Infrastructure: Hardware and Software
  • 6. Foundations of Business Intelligence: Databases and Information Management
  • 7. Telecommunications, the Internet, and Wireless Technology
  • 8. Securing Information Systems
  • PART III: KEY SYSTEM APPLICATIONS FOR THE DIGITAL AGE
  • 9. Achieving Operational Excellence and Customer Intimacy: Enterprise Applications
  • 10. E-commerce: Digital Markets, Digital Goods
  • 11. Improving Decision Making and Managing Artificial Intelligence
  • PART IV: BUILDING AND MANAGING SYSTEMS
  • 12. Making the Business Case for Information Systems and Managing Projects

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