Introduction to Hospitality, Global Edition, 8th edition

Published by Pearson (October 15, 2020) © 2021

  • John R. Walker University of South Florida
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Title overview

For introductory courses in hospitality.

Introduction to Hospitality is a lively, comprehensive survey of the world's largest industry - hospitality.

Students explore the vibrant inner workings of each hospitality segment, including hospitality and lodging; beverages, restaurants, and managed services; tourism, recreation, attractions, clubs, and gaming; assemblies, events, and attractions; and managerial areas of the hospitality industry. The 8th Edition highlights a range of issues shaping the future of each segment of the hospitality industry.

Table of contents

  • PART 1: INTRODUCING HOSPITALITY AND LODGING
  • 1. Introducing Hospitality
  • 2. The Hotel Business
  • 3. Rooms Division
  • 4. Hotel Food and Beverage
  • PART 2: BEVERAGES, RESTAURANTS, AND MANAGED SERVICES
  • 5. Beverages
  • 6. The Restaurant Business
  • 7. Restaurant Management
  • 8. Managed Services
  • PART 3: TOURISM, RECREATION, ATTRACTIONS, CLUBS, AND GAMING
  • 9. Tourism
  • 10. Recreation, Attractions, and Clubs
  • 11. Gaming Entertainment
  • PART 4: ASSEMBLIES, EVENTS, AND ATTRACTIONS
  • 12. Meetings, Conventions, and Expositions
  • 13. Special Events
  • PART 5: MANAGERIAL AREAS OF THE HOSPITALITY INDUSTRY
  • 14. Leadership and Management
  • 15. Planning
  • 16. Organizing
  • 17. Communication and Decision Making
  • 18. Control

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