Introduction to Hospitality, Global Edition, 9th edition

Published by Pearson (May 21, 2025) © 2024

  • John R. Walker University of South Florida
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Products list

Access details

  • Instant access once purchased
  • Offline access via app
Products list

Access details

  • Instant access once purchased
  • Offline access via app

Title overview

For introductory courses in hospitality.

Introduction to Hospitality is a lively, comprehensive survey of hospitality, the world's largest industry, designed for tomorrow's leaders. You'll explore the vibrant inner workings of each hospitality segment, including lodging, restaurants, tourism, recreation, attractions, clubs and managerial areas.

A core goal of this text is to help you advance your hospitality career. In that spirit, Author John Walker offers you lively material and interesting features to facilitate the learning process.

The 9th Edition maintains its five-part organisation and features an all-new chapter on cruising. All chapters are updated to include COVID-19 implications, as well as What do you think? critical-thinking discussion questions.

Table of contents

  • PART I: INTRODUCING HOSPITALITY AND LODGING
  • Introducing Hospitality
  • The Hotel Business
  • Rooms Division
  • Hotel Food and Beverage
  • PART II: BEVERAGES, RESTAURANTS, AND MANAGED SERVICES
  • Beverages
  • The Restaurant Business
  • Restaurant Management
  • Managed Services
  • PART III: TOURISM, RECREATION, ATTRACTIONS, CLUBS, AND GAMING
  • Tourism
  • Recreation, Attractions, and Clubs
  • Gaming Entertainment
  • Cruising
  • PART IV: ASSEMBLIES, EVENTS, ATTRACTIONS, LEADERSHIP, AND MANAGEMENT
  • Meetings, Conventions, and Expositions
  • Events
  • Leadership, Management, and Marketing
  • PART V: MANAGERIAL AREAS OF THE HOSPITALITY INDUSTRY
  • Planning
  • Organizing
  • Communication and Decision-Making
  • Control

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