Leader's Guide to Managing People, The: How To Use Soft Skills To Get Hard Results, 1st edition

Published by FT Publishing International (December 13, 2013) © 2014

  • Mike Brent Ashridge
  • Fiona Dent Ashridge
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  • A toolkit for managing yourself and your team
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Title overview

Coaching, motivating, team building and influencing are all essential tools for getting the most out of the people around you. Commonly described as 'soft skills', there's nothing soft about the impact they will have on your business performance.

This book is your toolkit for managing yourself, facilitating team performance and surviving and thriving in times of change.

Step up your management skills now to get the business results you need.

Table of contents

  • Part 1 - YOU
  • 1. Your Reputation
  • 2. Your Career
  • 3. Your Resilience
  • Part 2 - YOUR PEOPLE
  • 4. Coaching
  • 5. Influencing
  • 6. Facilitating
  • 7. Team building
  • 8. Motivation
  • 9. Performance management
  • 10. Conflict management
  • 11. Relational intelligence
  • Part 3 - YOUR BUSINESS
  • 12. Change
  • 13. Derailment
  • 14. Positive leadership behaviour

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