The Leader's Guide to Coaching and Mentoring, 1st edition

Published by FT Publishing International (September 8, 2015) © 2016

  • Fiona Dent Ashridge
  • Mike Brent Ashridge
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Access details

  • Digital eBook
  • Instant access
  • Available online, offline and via apps
  • Accessible through the VitalSource Bookshelf

Features

  • Practical advice
  • Make highlights and notes
  • Listen as the Bookshelf reads to you

Title overview

The Leader's Guide to Coaching & Mentoring is a highly practical handbook that helps managers get the most out of their people. It includes grounded advice on the practicalities of both coaching and mentoring - such as how to structure a session - as well as core content on:

  • The skills required for coaching and mentoring,  including listening, questioning, observing body language, challenging and affirming
  • The established processes for coaching and mentoring, such as GROW, relational coaching, reverse mentoring and solution-focused coaching
  • The scenarios in which coaching and mentoring skills are particularly appropriate, for example, coaching under-performers, coaching star performers and coaching for career development

There is also a handy section on the 10 pitfalls to avoid when coaching or mentoring.

Written in the no-nonsense and engaging style of the other Leader's Guide books, this is the best tool on the market for managers wanting to coach their people to optimum performance.

Table of contents

  • Introduction & Overview
  • PART 1 - COACHING & MENTORING FUNDAMENTALS
  • Chapter 1: Coaching in Context
  • Chapter 2:  Being a Mentor
  • Chapter 3: Identifying Your Personal Coaching Style
  • Chapter 4: Getting the Most Out of a Coaching Session
  • PART 2 - COACHING & MENTORING SKILLS
  • Chapter 5: Listening
  • Chapter 6: Questioning
  • Chapter 7: Observing Body Language and Non Verbal Behaviour
  • Chapter 8: Building Rapport and Trust
  • Chapter 9: Challenge
  • Chapter 10: Reflective Skills
  • Chapter 11: Reframing
  • Chapter 12: Supportive Skills
  • Chapter 13: Feedback
  • PART 3 - COACHING APPROACHES, MODELS & TOOLS
  • Chapter 14: Coaching Approaches
  • Chapter 15: Coaching Models
  • Chapter 16: Coaching Tools
  • PART 4 - COACHING SCENARIOS
  • Chapter 17: Peer to Peer Coaching
  • Chapter 18: Line Manager as a Coach
  • Chapter 19: Coaching Gen Y and Millennials
  • Chapter 20: Cross Cultural Coaching
  • Chapter 21: Coaching a Poor Performer
  • Chapter 22: Coaching Star Performers
  • Chapter 23: Coaching For Career Development
  • Chapter 24: Telephone/Virtual Coaching
  • Chapter 25: Coaching The Team
  • Chapter 26: Reverse Coaching
  • PART 5 - FINAL THOUGHTS
  • Chapter 27: Coaching Supervision
  • Chapter 28: 10 Tips for Excellence in Coaching & Mentoring
  • Chapter 29: 10 Traps to Avoid When Coaching or Mentoring
  • Conclusion
  • Resources
  • References
  • Index

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