Working in Groups: Communication Principles and Strategies, 7th edition

Published by Pearson (July 14, 2021) © 2017

  • Isa N. Engleberg Prince George's Community College
  • Dianna R. Wynn Prince George's Community College
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Working in Groups presents practical strategies for working and communicating in groups. Using the concept of balance as a metaphor, the authors give you the tools to apply group communication theories, methods and skills effectively to optimise the contributions of each team member.

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1. Introduction to Group Communication
2. Group Development
3. Group Member Participation
4. Diversity in Groups
5. Group Leadership
6. Verbal and Nonverbal Communication in Groups
7. Listening and Responding in Groups
8. Conflict and Cohesion in Groups
9. Problem Solving in Groups
10. Critical Thinking and Argumentation in Groups
11. Planning and Conducting Meetings
12. Group Presentations

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