World of Culinary Management, The: Leadership and Development of Human Resources, 6th edition

Published by Pearson (February 27, 2017) © 2018

  • Jerald W. Chesser
  • Noel C. Cullen
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This product is expected to ship within 5-7 business days for Australian customers.

For two-year and four-year hospitality management or culinary arts courses in Human Resource Management; Supervision; Management; Food and Beverage Management; training seminars for chefs; and hospitality and culinary certification programs


A broad, all-encompassing look at the chef as a manager, examining the roles of leadership, management, training, and supervision.

The World of Culinary Management: Leadership and Development of Human Resources, 6/e, one of the only texts designed for human resource management from a culinary perspective, gives aspiring chefs the foundational knowledge and skills required to lead, supervise, and manage food service workers. It outlines in clear terms those elements crucial to success in today's quality-driven foodservice industry, with in-depth exploration of the roles and responsibilities of a successful food service manager. The text examines all aspects of training, providing practical discussions on essential management skills and functions. The new edition incorporates new time-sensitive information about issues such as the Affordable Care Act issues of diversity, and addresses women culinary industry leaders.

 

Preface 

Contributors 

About the Authors 

Foreword 

PART ONE: THE WORLD OF SUPERVISION 

1. Supervision 

Outline 

Objectives 

Case Study: West Village Country Club 

Introduction 

Definition of Supervision 

Attributes of the Successful Chef Supervisor 

Chef Supervisory Role Models 

Duties and Functions of the Chef Supervisor 

Elements of Kitchen Supervision 

The Concept of Authority 

The Evolution of Supervision 

Conclusions 

Summary 

Discussion Questions 

Notes 

2. Legal Aspects 

Outline 

Objectives 

Case Study: Paul’s Bar & Grill 

Introduction 

The Laws 

Conclusions 

Summary 

Discussion Questions 

Notes 

3. Recruiting and Selecting Team Members 

Outline 

Objectives 

Case Study: Adair Catering 

Introduction 

Job Analysis 

Job Description and Specification 

Recruiting 

Legal Implications 

Screening 

Interviewing 

Making the Decision 

Summary 

Discussion Questions 

Notes 

4. Compensation, Benefits, and Scheduling 

Outline 

Objectives 

Case Study: B & J’s Restaurant 

Introduction 

Foundations of Compensation 

Compensation Structure 

Benefits 

Incentive Programs 

Employee Assistance Programs 

Scheduling 

Summary 

Discussion Questions 

Notes 

PART TWO: THE WORLD OF TRAINING AND DEVELOPMENT 

5. Orientation 

Outline 

Objectives 

Case Study: Rock Hill Inn 

Introduction 

Orientation 

Socialization 

Duration of Orientation Training 

Conducting Orientation Training 

Follow-up and Evaluation 

Summary 

Discussion Questions 

Notes 

6. Training and Quali

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