Quiet Leader, 1st edition

Published by Pearson Business (September 16, 2024) © 2025

  • Sissel Heiberg
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Title overview

You don’t have to be loud to be a good leader.
 
Up to 50% of people are introverts, and yet traditional leadership books focus on how to “fix” introversion so you can be a better leader. But what if being an introvert was the thing that made you better? Introverts are naturally good listeners, receptive to ideas from others, and reflect deeply - making them empathetic, humble and self-aware. These and other leadership qualities make introverts able to bring out the best of employees and make them feel valued and respected, and the end result is improved team and company performance.

Building on research and interviews by the author, Quiet Leader will help all introverts understand the value they add to their organisation, be proud of the skills they have, and understand the extrovert bias they encounter. Extrovert readers will find ways to enhance their performance using the natural skills of the introvert and learn more about the benefits of neurodiversity. Rather than changing your personality, Quiet Leader gives everyone - extroverts included - a better understanding of how to become better leaders and create more inclusive cultures. With tangible examples, exercises and new ideas for reflection, you’ll find ways to enhance your skills by adopting the strategies and tools provided.

Table of contents

    What brought us here
      Part 1: Introversion at work
        1. Are you an introvert?
          2. Why we’re biased in favour of extroverts
            3. What types of leaders do we want and need?
              4. Creating successful and diverse teams
                5. How to flex your behaviour to any situation
                  Part 2: The quiet leader’s skills
                    Skills quiz: Which areas do you want to focus on?
                      6. I think, therefore I am (Reflection)
                        7. Human, know thyself (Self-awareness)
                          8. You see? (Observation)
                            9. Do you hear me? (Listening)
                              10. I feel you (Empathy)
                                11. Eating humble pie (Humility)
                                  12. Keep calm and carry on (Calmness)
                                    Where do we go next?

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