Workplace Communication: The Basics, Global Edition, 6th edition

Published by Pearson (August 7, 2014) © 2015

  • George J. Searles Mohawk Valley Community College
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  • A print text
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Title overview

Workplace Communications is the first brief, less theory-intensive text that focuses on the fundamentals of workplace communication specifically intended for applied writing courses in community colleges and similar settings.

Written in a conversational style and featuring a clean, uncluttered page layout, Workplace Communications is designed to be accessible.  The high quantity of examples, illustrations, and exercises emphasize practical applications to ensure the text is user-friendly.  Workplace Communications is an ideal text to bridge business communication and technical communication courses.

Table of contents

  • Chapter 1  The Keys to Successful Communication: Purpose, Audience, and Tone  
  • Chapter 2  Workplace Correspondence
  • Chapter 3   Effective Visuals: Tables, Graphs, Charts, and Illustrations  
  • Chapter 4  Short Reports: Page Design, Formats, and Types  
  • Chapter 5 Summaries  
  • Chapter 6  Fliers, Brochures, and Newsletters  
  • Chapter 7 Instructions and Procedure Descriptions  
  • Chapter 8  Job Application Process: Letter, Résumé, Interview, and Follow-Up  
  • Chapter 9 Oral Presentations: Preparation and Delivery  
  • Chapter 10 Proposals  
  • Chapter 11 Long Reports: Format, Collaboration, and Documentation
  • Appendix A: Ten Strategies to Improve Your Style  
  • Appendix B: Review of Mechanics: Spelling, Punctuation, and Grammar  

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