What can I expect as part of Pearson’s supplier Onboarding process?
It is a 2-stage process:
Stage1: This is where your Pearson contact initiates the process by raising an internal form, providing information on the goods/services you will be providing Pearson. This form goes through an internal approval process and once approved, stage 2 of the process can start.
Stage 2: You will be sent a form to complete via Adobe Sign, asking for all appropriate information needed in order to set you up as a supplier. I.e. banking information, tax information, address and contact information as well as providing answers to some risk and compliance questions.
It is important that you respond to and complete your section of the form as soon as possible as failure to complete and return to Pearson will cause delays in getting your Supplier record set up.
I haven’t received my Supplier Onboarding form to complete.
There are a few things that you can check here in the first instance.
- Check with your Pearson Business Contact which email address they provided for you when they initiated the onboarding process, as this is the email address your form will be sent to. If the email address is incorrect, or needs to be updated, your Pearson Business Contact can make this request on your behalf, or you can contact email@example.com directly with the request.
- The form will be sent to you from Adobe Sign so, it is possible that your email security settings have sent the form to your spam or junk folders – make sure to check those! Also make sure to add the email address firstname.lastname@example.org to your safe senders list within your email inbox settings.
I need help with filling out / completing my onboarding form
If you have any questions about your supplier onboarding form, please reach out to email@example.com for any help/assistance.
I’ve submitted my onboarding form back to Pearson, how long will it take for me to be set up?
Once your form has been received by us, it goes through some final checks, to make sure that we have all the information we need to be able to set you up as a supplier. If we have all the required information, your supplier account will be set up and active within 2-3 days.
If you have indicated that there are any potential risks or conflicts of interest when completing your form, this can add to the set-up time as these will need to be assessed.
I’ve already delivered the goods/services that I was asked to provide Pearson, I am just waiting for payment of my invoice. Why am I now being asked to complete an onboarding form?
If you are being asked to complete an onboarding form, this indicates that you have not been set up as a supplier on Pearson’s systems, therefore it is not possible for us to make any payments to you. The onboarding form needs to be completed and sent back to Pearson so we can set you up.
You should not be undertaking any work for/on behalf of Pearson unless your Pearson Business Contact has provided you with a Purchase Order for your goods/services. Always ask for a Purchase Order before undertaking any work for Pearson to avoid any delays in payment.