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The Road to Tourism: Skills for the new professional - Cover Image

The Road to Tourism: Skills for the new professional

2nd Edition

Vivienne O'Shannessy, Dean Minett, Geoff Hyde


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Resources for this title
  1. Answers/Solutions (1)
  2. Competency Matching Grid (2)
  3. PowerPoint Presentation (11)

Answers/Solutions

Chapters 1-11

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Competency Matching Grid

Mapped to the SIT07 Tourism, Hospitality and Events Training Package

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Mapped to THT02 Tourism Training Package

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PowerPoint Presentation

Chapter 1 Develop and update tourism industry knowledge

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Chapter 10 Coach others in job skills

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Chapter 11 Career paths and job seeking skills

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Chapter 2 Work with colleagues and customers

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Chapter 3 Work in a socially diverse environment

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Chapter 4 Follow health, safety and security procedures

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Chapter 5 Communicate on the telephone

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Chapter 6 Perform office procedures

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Chapter 7 Sell products and services

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Chapter 8 Provide visitor information

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Chapter 9 Access and interpret product information

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Compatibility

The resources on this page are compatible with any of the following formats of The Road to Tourism: Skills for the new professional, 2nd Edition

Paper Bound Book&Dsk

ISBN: 9781442525351

Digital Vital Source

ISBN: 9781442549975

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5/20/2022 3:00:20 PM
AUMELBAS281

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