Marketing: An Introduction, 15th edition

Published by Pearson (May 27, 2022) © 2023

  • Gary Armstrong University of North Carolina
  • Philip Kotler Northwestern University
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Title overview

For principles of marketing courses.

An engaging and practical introduction to marketing

Marketing: An Introduction illustrates how creating and capturing customer value drives effective marketing strategies. The text reflects major trends and shifting forces that impact marketing in this digital age of customer value, engagement and relationships. This in turn leaves students with a richer understanding of basic marketing concepts, strategies and practices.

The 15th Edition features updated chapter-opening vignettes, Marketing at Work highlights, company cases and end-of-chapter exercises. With these, students get ample practice applying marketing concepts to real-world company scenarios.

Hallmark features of this title

Real companies, real marketing practices

  • Chapter-Opening vignettes examine real companies and their operations, and spark student interest.
  • Digital Marketing, Marketing Ethics, and Marketing by the Numbers applications facilitate discussion of current issues and company situations in areas such as mobile and social marketing, social responsibility, and financial marketing analysis.

Resources to develop employability skills

  • A sample Marketing Plan helps students apply important marketing planning concepts.
  • A Careers in Marketing section helps students explore marketing career paths. It also lays out a process for landing a marketing job that best matches their skills and interests.

New and updated features of this title

Coverage of the latest trends and practices

  • NEW and UPDATED: Discussions, examples and figures get students thinking about recent developments in customer engagement marketing, digital and other marketing technologies, marketing communications, brand content creation, and recent disruptions in the marketing environment.
  • NEW and REVISED: Marketing at Work features examine real brand marketing strategies and contemporary marketing issues from companies such as Amazon, Google, Starbucks, Apple and Walmart.

Reorganized structure and content

  • NEW: A new, stand-alone digital marketing strategy chapter focuses on special considerations in preparing digital marketing campaigns (Chapter 14).
  • REVISED: Chapters 15 and 16 on global marketing and sustainable marketing contain new organizing frameworks, concepts and examples.

Hands-on, learner-based applications

  • NEW: All 16 cases in the Company Case Appendix are new, offering opportunities for students to apply major marketing concepts and critical thinking to real company and brand situations.
  • NEW and UPDATED: End-of-chapter material, including discussion questions, critical-thinking exercises, and other applications, help students apply analytical thinking to relevant concepts in each chapter.

Features of MyLab Marketing for the 15th Edition

Learn more about MyLab Marketing.

  • 3 NEW and UPDATED: Mini-Sims and Team Mini-Sims put students in professional roles and give them the opportunity to apply course concepts and develop decision-making skills through real-world business challenges.
  • NEW: Case Study Library assignments consist of text and video cases, and a variety of assessments and teaching notes. In this new assignment series, students apply their critical-thinking skills to current, real-world business examples that align to the chapter concepts.
  • NEW: Marketing Plan assignments let students showcase their comprehension and creativity as they develop the various parts of a marketing plan throughout the semester.
  • NEW and UPDATED: Engaging Videos and Podcasts explore business topics related to the concepts students are learning about in class. Integrated Short Quizzes assess students' comprehension.
  • UPDATED: Dynamic Study Modules help students study chapter topics by adapting to their performance in real time.
  • Marketing by the Numbers assignments let students practice their analytic skills, improving their understanding of the quantitative aspects of marketing.

Table of contents

PART 1: DEFINING MARKETING AND THE MARKETING PROCESS

  1. Marketing: Creating Customer Value and Engagement
  2. Company and Marketing Strategy: Partnering to Build Customer Engagement, Value, and Relationships

PART 2: UNDERSTANDING THE MARKETPLACE AND CUSTOMER VALUE

  1. Analyzing the Marketing Environment
  2. Managing Marketing Information to Gain Customer Insights
  3. Understanding Consumer and Business Buyer Behavior

PART 3: DESIGNING A CUSTOMER VALUE-DRIVEN MARKETING STRATEGY AND MIX

  1. Customer Value-Driven Marketing Strategy: Creating Value for Target Customers
  2. Product, Services, and Brands: Building Customer Value
  3. Developing New Products and Managing the Product Life Cycle
  4. Pricing: Understanding and Capturing Customer Value
  5. Marketing Channels: Delivering Customer Value
  6. Retailing and Wholesaling
  7. Engaging Customers and Communicating Customer Value: Advertising and Public Relations
  8. Personal Selling and Sales Promotion
  9. Digital Marketing

PART 4: EXTENDING MARKETING

  1. The Global Marketplace
  2. Sustainable Marketing: Social Responsibility and Ethics

APPENDICES

  1. Company Cases
  2. Marketing Plan
  3. Marketing by the Numbers
  4. Careers in Marketing

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