Operations Management: Processes and Supply Chains, Global Edition, 13th edition

Published by Pearson (January 11, 2022) © 2022

  • Lee J. Krajewski University of Notre Dame
  • Naresh K. Malhotra Georgia Institute of Technology
  • Larry P. Ritzman
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Access details

  • Instant access once purchased
  • 12-month access
  • Offline access via app

Features

  • New video cases
  • Embedded videos and media
  • Add notes and highlight
  • Enhanced keyword search
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Details

  • A print text
  • Free shipping

Features

  • New video cases
  • 7 new vignettes
  • Learning objectives
  • Active model exercises
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For undergraduate and graduate course in operations management

A practical, easy-to-read text with a managerial approach to operations management

Operations Management: Processes and Supply Chains provides students with a comprehensive framework for addressing operational process and supply chain issues and uses a systemised approach while focusing on issues of current interest. The 13th Edition provides ample opportunities for students to experience the role of a manager with challenging problems, cases, a library of videos customised to the individual chapters, simulations, experiential exercises, and tightly integrated online resources.

  • 1. Using Operations to Create Value - Supplement A: Decision Making 
  • PART 1: MANAGING PROCESSES
  • 2. Process Strategy and Analysis
  • 3. Quality and Performance
  • 4. Lean Systems
  • 5. Capacity Planning - Supplement B: Waiting Lines
  • 6. Constraint Management
  • 7. Project Management 
  • PART 2: MANAGING CUSTOMER DEMAND
  • 8. Forecasting
  • 9. Inventory Management - Supplement C: Special Inventory Models
  • 10. Operations Planning and Scheduling - Supplement D: Linear Programming
  • 11. Resource Planning
  • PART 3: MANAGING SUPPLY CHAINS
  • 12. Supply Chain Design
  • 13. Supply Chain Logistic Networks
  • 14. Supply Chain Integration
  • 15. Supply Chain Sustainability

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