Professional Server, The: A Training Manual, 3rd edition

Published by Pearson (February 9, 2017) © 2018

  • Edward E. Sanders
  • Marcella Giannasio
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This product is expected to ship within 5-7 business days for Australian customers.

For undergraduate Culinary and Hospitality courses that focus on dining room service training, and banquet, catering, and buffet service training

Complete coverage of all aspects of dining room service, with real-life examples and updated information on technology in the industry.

In The Professional Server, students get an introduction to the many aspects of being a professional server, and experienced servers get an excellent reference to consult for various techniques and service situations they face in their day-to-day work. This popular resource features easy-to-read, self-contained chapters, which flow in a logical sequence and allow flexibility in teaching and learning. Coverage includes areas such as professional appearance, guest communication, table settings, food, wine, and beverage service, and current technologies. Restaurant Reality stories and step-by-step photographs give students an insider’s look into what makes an effective server.

  • 1 The Professional Server 
  • 2 Professional Appearance 
  • 3 Table Service, Table Settings, and Napkin Presentations 
  • 4 Service Readiness 
  • 5 Serving Food and Beverages 
  • 6 Beverages and Beverage Service 
  • 7 Guest Communication 
  • 8 The Technology of Service 
  • 9 Dining Room Management 
  • 10 Banquet, Catering, and Buffet Management 

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