THINK Communication, 3rd edition

Published by Pearson (July 14, 2021) © 2015

  • Isa N. Engleberg Prince George's Community College
  • Dianna R. Wynn Prince George's Community College
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THINK Communication distills major communication concepts, theories and trends into bite-size essentials, making the material accessible and relatable. Its unique features will help you identify and understand communication behaviours, including your own.

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In this Section:

  1. Brief Table of Contents
  2. Full Table of Contents

Brief Table of Contents

  1. Human Communication
  2. Understanding Yourself
  3. Adapting To Others
  4. Listening
  5. Verbal Communication
  6. Nonverbal Communication
  7. Understanding Interpersonal Relationships
  8. Improving Interpersonal Relationships
  9. Professional Relationships
  10. The Challenge Of Working In Groups
  11. Group Decision Making and Problem Solving
  12. Planning Your Presentation
  13. Content and Organization
  14. Language and Delivery
  15. Speaking To Inform
  16. Speaking To Persuade

Full Table of Contents

  1. Human Communication
    • Communication in Your Life
    • Communication Models
    • Communication Contexts
    • Communication Principles and Practices
    • Communication and Critical Thinking
    • Communication Ethics
  2. Understanding Yourself
    • Self-Concept
    • Self-Esteem
    • Self-Presentation
    • Perception
    • Communication Apprehension and Confidence
  3. Adapting To Others
    • The Many Faces of Others
    • Barriers to Understanding Others
    • Intercultural Communication Strategies
  4. Listening
    • The Nature of Listening
    • The Listening Process
    • Listening to Gender and Culture
    • Listening Strategies and Skills
  5. Verbal Communication
    • Human Language
    • Language and Meaning
    • Language, Culture, Gender, and Context
    • Language Barriers
    • Language Lessons
  6. Nonverbal Communication
    • Communicating Without Words
    • Types of Nonverbal Communication
    • Space, Place, and Time as Nonverbal Communication
    • Improving Nonverbal Communication
  7. Understanding Interpersonal Relationships
    • Understanding Interpersonal Relationships
    • Conversing with Others
    • Strengthening Personal Relationships
    • Sharing Your Self with Others
    • Expressing Emotions Appropriately
  8. Improving Interpersonal Relationships
    • Balancing Interpersonal Tensions
    • Resolving Interpersonal Conflict
    • Managing Anger
    • Developing Assertiveness
  9. Professional Relationships
    • The Nature of Professional Relationships
    • Professional Communication Challenges
    • Workplace and Job Interviews
  10. The Challenge Of Working In Groups
    • The Challenges of Working in Groups
    • Balancing Task and Social Dimensions
    • Developing Group Leadership
  11. Group Decision Making and Problem Solving
    • Prerequisites for Group Decision Making and Problem Solving
    • Effective Group Decision Making
    • Effective Problem Solving
    • Effective Group Meetings
  12. Planning Your Presentation
    • The Speech Preparation Process
    • Determine Your Purpose and Topic
    • Analyze and Adapt to Your Audience
    • Adapt to the Context
    • Enhance Your Credibility
  13. Content and Organization
    • Researching and Selecting Your Content
    • Organizing Your Content
    • Applying an Organizational Pattern
    • Beginning Your Presentation
    • Concluding Your Presentation
  14. Language and Delivery
    • The CORE Language Styles
    • Confident Delivery
    • Modes of Delivery
    • Vocal Delivery
    • Physical Delivery
    • Presentation Aids
    • Strategies for Rehearsing a Presentation
  15. Speaking To Inform
    • The Purpose of Informative Speaking
    • Informative Communication Strategies
    • Informative Speaking in Action
  16. Speaking To Persuade
    • The Purpose of Persuasion
    • Persuading Others
    • Building Persuasive Arguments
    • Persuasive Organizational Patterns
    • Persuasive Speaking in Action

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