Understanding and Managing Diversity: Readings, Cases, and Exercises, 6th edition

Published by Pearson (July 14, 2021) © 2015

  • Carol P. Harvey Assumption University
  • M June Allard Worcester State University
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A diverse approach to understanding and managing diversity

Understanding and Managing Diversity uses applications to clarify the complexity of a diverse workforce, and explains how it can be used as an organisational asset. This text also provides students with a wide range of expertise-from the perspective of experienced interdisciplinary instructors (business, psychology, economics, theology, law, politics, history, etc.) to practitioners (diversity trainers, corporate managers, etc.).

For undergraduate and graduate courses in human resources.

  • INTRODUCTION: Understanding Workplace Diversity: Where Have We Been and Where Are We Going?
  • SECTION I: UNDERSTANDING INDIVIDUAL PERSPECTIVES OF DIVERSITY
  • Diversity Today: Fact or Fiction?
  • DIVERSITY!
  • Body Ritual Among the Nacirema
  • Increasing Multicultural Understanding: Uncovering Stereotypes
  • I AM . .. 
  • Are You Privileged?
  • White Privilege and Male Privilege: A Personal Account of Coming to See Correspondences through Work in Women's Studies
  • The Emotional Connection of Distinguishing Difference and Conflict
  • Exploring Diversity in Your Organization
  • The Pitney Bowes Case: A Legacy of Diversity
  • Integrative Questions for Section I
  • SECTION II: Understanding the Primary Dimensions of Diversity: Race & Ethnicity
  • Being An Only: A Field Assignment
  • Thriving in a Multicultural Classroom
  • Since We Elected an African American President Twice, Is Racism Still an Issue in America?
  • Immigration Patterns: The Transition Process
  • The Coca-Cola Company: Then and Now
  • Integrative Questions for Section II
  • SECTION III: Understanding The Primary Dimensions of Diversity: Age, Gender, Sexual Orientation, and Physical and Mental Challenges
  • How Old Should You Be To Drive A Bus? Exploring Ageism
  • Generational Diversity in the Workplace
  • Exploring The Gender Gap: What Are the Issues?
  • When Women Do Lead: Gender Bias 2013 Style
  • The Paradox of Male Privilege: Toward a Gender Democracy & Democratic Manhood
  • Sorting Through Lesbian, Gay, Bisexual, and Transgender Issues in the American Workplace
  • Is This Sexual Harassment?
  • Musical Chairs
  • Professor on Wheels: A Case of Disability and Diversity
  • The Cracker Barrel Restaurants
  • Integrative Questions for Section III
  • SECTION IV: Understanding The Secondary Dimensions of Diversity: Social Class, Religion, Appearance/ Weight, Language/Communication and Military Service
  • Does Social Class Make a Difference?
  • Social Class: The Fiction of American Meritocracy
  • Religion in the Workplace
  • Understanding Intercultural Communications in Today's Global Environment
  • Communicating with a Global Call Center Exercise
  • The Culture of the U.S. Air Force and Its Impact on a Mobile Training Team Case
  • Fighting for Equal Opportunity: Women's Changing Roles in the U.S. Military
  • Choosing the Board: Charting the Course with Competing Priorities
  • Appearance and Weight Discrimination in the Workplace
  • Fairfax Metropolitan Hospital: The Candidate
  • Integrative Questions for Section IV
  • SECTION V: Managing Diversity in Terms of the Ethical, Legal, Media and Marketing Issues
  • The Ethics of Workplace Diversity
  • Ethics and Diversity Cases. Legal Applications in the Workplace
  • How Canada Promotes Workplace Diversity
  • A Report on the Current Health of the Media
  • Exercises in Media Diversity
  • New Business Opportunities: Changing Consumer Markets
  • Points of Law: The Bar Exam
  • Chick-Fil-A and the Media
  • Integrative Questions for Section V
  • SECTION VI: Managing Organizational Change and Diversity: Current Issues
  • What Do Organizations Do to Manage Diversity? Examining Corporate Leadership, Training, Mentoring, Employee Resource Groups and Social Responsibility Programs
  • Work-Life Balance Issues: Changing When and How the Work Gets Done
  • The Six Sigma Case: Promotion at Western Company
  • Diversity and Inclusion Awards. A Critical Examination
  • One Workplace Bully is One Too Many: The Four Faces of Bullying
  • A Case of Harassment, Discrimination, or Bullying? You Decide . . . 
  • The Path to Inclusion: The Business Case for Diversity at Ocean Spray
  • Integrative Questions for Section VI
  • SECTION VII: Capstone Experiences for Understanding and Managing Diversity
  • Creating a Case to Better Understand and Manage Diversity
  • Creating Diversity Awareness: A Video Project
  • Evaluating Diversity Management: Conducting a Diversity Audit
  • Integrative Questions for Section VII

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