Improving employee engagement: The crucial role of language learning in business

Samantha Ball
A business woman and man sat at a long table discussing with eachother
Reading time: 8 minutes

The ways we approach employee engagement are rapidly evolving and changing. For HR professionals and global business leaders, understanding these trends is essential to encourage a motivated, productive, and loyal workforce. A key yet often overlooked aspect of this engagement is the role of language learning and cultural understanding. Failure to adapt to the international market doesn’t just hinder growth—it can lead to significant financial losses.

This blog post will delve into current employee engagement trends, provide suggestions for improvement, and talk about the importance of language learning and company culture in fostering a thriving global workforce through an effective employee engagement strategy.

How can language learning help employee engagement?
Privacy and cookies

By watching, you agree Pearson can share your viewership data for marketing and analytics for one year, revocable by deleting your cookies.

Employee engagement trends: A snapshot

Declining engagement levels

Recent research reveals that only 33% of employees in the US are actively engaged at work, while in 2023, 50% of employees were not engaged (quiet quitting). “Quietly quitting”—a term used to describe psychological disengagement from work. This issue is costly, with Gallup estimating an annual global economic impact of around $8.8 trillion.

The rise of learning and development (L&D)

Despite these alarming engagement statistics, there is a silver lining: 94% of employees state they would stay longer at a company that invests in their learning and development (L&D). This indicates a pivotal opportunity for businesses to enhance engagement through targeted L&D initiatives, which can help cultivate an engaged employee.

These initiatives can include comprehensive training and development programs, language training, professional development opportunities, and continuous learning opportunities.

The impact of language barriers

Language barriers are a significant impediment to effective communication in the workplace. Miscommunication costs businesses an average of $62.4 million annually, illustrating the critical need for robust language training programs. According to our research, only one in three companies currently provides language upskilling, despite 88% of employees acknowledging its importance.

What are some employee engagement strategies used to motivate employees?

Foster a culture of recognition 

Recognizing and rewarding employees for their contributions can significantly boost morale and employee motivation too. Implementing a robust employee recognition program that includes both formal awards and informal acknowledgments can help employees feel valued and appreciated.

Enhance internal communication 

Effective communication is a cornerstone of any employee engagement program. Regular updates from leadership, open forums for feedback, and transparent communication channels can foster a sense of inclusion and trust within the organization.

Develop clear career pathways 

Employees are more likely to stay engaged when they see a clear pathway to career advancement. Regular performance reviews, employee feedback, setting achievable goals, and providing opportunities for promotion can help keep employees motivated and focused on their long-term career aspirations.

Invest in comprehensive L&D programs

Given the strong correlation between L&D and employee retention, companies should prioritize comprehensive training programs that include effective employee engagement strategies addressing both technical skills and soft skills. Incorporating language learning into these programs can significantly enhance employee satisfaction and improve engagement, as shown by our Pearson success stories.

Implement flexible learning solutions to encourage employees

With busy workloads, employees often struggle to find time for learning. Mondly by Pearson offers flexible online language learning solutions that allow employees to study at their own pace, fitting lessons around their schedules. Employers can track progress via a central dashboard, ensuring that learning objectives are met without disrupting daily operations. Flexible learning solutions like these can also boost engagement by allowing employees to learn at their own pace and on their own schedule.

Use technology for enhanced engagement

Incorporating technology like VR, AR and AI can enhance employee engagement through immersive training experiences, personalized learning, and real-time feedback.

Measure and analyze engagement metrics

To enhance your employee engagement programs effectively, it is crucial to regularly measure and analyze engagement metrics. Utilizing advanced employee engagement software can provide valuable insights into areas such as employee satisfaction, communication efficacy, and training program effectiveness. By continuously monitoring these metrics, businesses can identify trends, detect issues early, and adjust employee development strategies accordingly, ensuring that employee engagement initiatives are always aligned with the evolving needs of the workforce.

Prioritise employee wellbeing

Employee well-being should be at the heart of engagement strategies. Promoting a healthy work-life balance, providing mental health support, and creating a supportive work environment are essential components.

Companies that prioritize wellbeing are likely to see higher engagement levels, as employees feel valued and cared for. Initiatives such as wellness programs, flexible working hours, and access to mental health resources and counseling services can significantly contribute to a more engaged and productive workforce.

Comprehensive wellness programs that address physical, mental, and emotional health can significantly impact employee engagement. This can include fitness challenges, counseling services, and wellness workshops.

A multi-faceted approach for engaged employees

Employee engagement is multifaceted and requires a strategic approach that encompasses learning and development, cultural understanding, language training, and leveraging technology. By investing in these areas, businesses can cultivate a motivated, skilled, and loyal workforce positioned to thrive in a globalized economy.

Emphasizing inclusivity, flexibility, technological integration, and wellbeing can drive meaningful employee engagement efforts and ultimately lead to sustained business success.

The impact of ignoring employee engagement on the international stage

Ignoring the international market and failing to address language barriers can have dire financial consequences. According to SHRM, poor communication can cause an average loss per company of $62.4 million.

Moreover, recruiting staff with formal English qualifications only to discover they cannot effectively communicate in English once hired leads to frustration and inefficiencies. Addressing language barriers can help engage employees by improving communication and collaboration across the entire organization too.

Addressing language learning in a globalized workplace

Effective communication between teams spread across different countries and cultures is crucial to business success. When employees possess strong language skills, they’re better equipped to navigate complex, multilingual environments, leading to improved collaboration and productivity. Consequently, investing in language training programs is not just a strategic move to enhance an individual employee's skill sets but an essential step toward fostering a cohesive, well-integrated and engaged workforce.

Language learning: Boosting engagement and productivity

The benefits of language learning extend beyond mere communication. Employees who receive language training report higher levels of engagement and job satisfaction. Language learning can lead to motivated employees who are more engaged and productive in their roles. Mondly by Pearson’s flexible language learning solutions are designed to meet the specific needs of businesses, providing enhanced business-centric content to improve workplace skills and confidence.

Building soft skills

Soft skills are becoming increasingly important for employees. With AI being used more in the workplace, soft skills that AI can’t replace are being sought after more. Soft skills such as critical thinking, collaboration, and emotional intelligence are all key to building an engaged team.

Language learning can help develop these soft skills by providing opportunities for employees to work together on language exercises, practice speaking and listening, and collaborate in a new language. This not only improves their language proficiency but also boosts their soft skills, making them more valuable assets to the company.

The strategic advantage of language learning

We’ve discussed the advantages of learning a new language for your business before but to reiterate, investing in language learning is a strategic enabler for international business. It allows companies to:

  • Increase employee engagement: Providing language learning opportunities can improve employee engagement by equipping employees with the skills they need to succeed in a global market.
  • Recruit top talent: Language training broadens the talent pool, allowing businesses to attract and retain employees who might otherwise be overlooked due to language barriers.
  • Engage in the global economy: Proficiency in multiple languages enables businesses to engage more effectively with global markets, enhancing competitiveness.
  • Enhance customer service: Prioritizing language learning can significantly improve customer service and overall operational efficiency.

The path forward for employee engagement initiatives

Understanding and adapting to employee engagement trends is essential for HR professionals and global business leaders. Investing in language learning and cultural understanding not only mitigates the cost of miscommunication but also the workplace culture that drives employee engagement, satisfaction, and productivity. Engaged employees are more satisfied, productive, and motivated, contributing significantly to overall organizational success.

Elevate your workplace with Pearson

Take the first step towards a more engaged, skilled, and motivated workforce. Explore Mondly by Pearson for your workforce to help them develop their language skills further. 

Contact us today to learn how Versant by Pearson and our workplace solutions can help your organization achieve its goals. Empower your team, boost employee engagement, enhance communication, and unlock unparalleled growth potential. Don't wait—act now and lead your business to success.

More blogs from Pearson

  • Children in a classroom with a teacher while they play with a toyhouse
    The importance of teaching values to young learners
    Di Katharine Scott
    Reading time: 3 minutes

    Why teaching values matters in early education

    The years children spend in school are about far more than academic success. Alongside literacy, numeracy and subject knowledge, children develop the social and emotional skills needed to thrive in the world around them.

    From sharing ideas to resolving disagreements, these everyday interactions shape how children understand fairness, respect and responsibility. These are more than just learned skills – they are rooted in deeper values that guide behavior over time.

    Without clear guidance, children often learn behaviors simply by observing others. While this can be positive, it can also reinforce negative habits. That’s why schools play a critical role in explicitly teaching values, not just expecting them.

    Social skills vs. Social values

    Although closely related, social skills and values are not the same:

    • Social skills are behaviors (such as taking turns, listening, cooperating)
    • Social values are the principles behind those behaviors (such as fairness, respect, empathy)

    When children understand why something matters—not just what to do—they are more likely to apply those behaviors consistently.

    Core values every child should learn

    Defining values can be complex, but most education systems emphasize a shared set of foundational principles:

    • Respect for others and appreciation of diversity
    • Collaboration and community awareness
    • Environmental responsibility
    • Self-worth and confidence

    Even at a young age, children demonstrate a natural sense of fairness and honesty. With the right support, these instincts can be developed into strong moral foundations.

    Moving beyond “School Rules”

    Too often, values are reduced to simple instructions like:

    • “Don’t be late”
    • “Wait your turn”
    • “Be kind”

    While important, these rules can feel arbitrary if not explained. Without context, children may follow them only when supervised – or break them when they can.

    To truly teach values, educators need to:

    • Explain the reasoning behind rules
    • Encourage discussion and reflection
    • Connect actions to real-world impact

    This transforms rules into meaningful learning experiences.

    Effective school strategies for teaching values

    The most successful approaches to values education involve the entire school community – teachers, students, parents and staff.

    1. Environmental awareness programs

    Schools can foster responsibility through hands-on initiatives such as:

    • Recycling systems
    • School gardens
    • Renewable energy projects
    • Second-hand bookshops

    These activities help children understand their role in protecting the planet.

    2. Anti-bullying initiatives

    Strong anti-bullying programs go beyond policies and focus on prevention through:

    • Empathy-building exercises
    • Peer accountability activities
    • Confidence and self-esteem development

    Helping children recognize and respond to bullying is key to creating a safe environment.

    3. Anti-racism and inclusion programs

    Promoting inclusivity requires a proactive, school-wide approach:

    • Teaching diverse histories and cultures
    • Inviting guest speakers from different communities
    • Challenging stereotypes through discussion
    • Encouraging empathy for marginalized groups

    These efforts help children develop respect for diversity from an early age.

    The role of consistency

    Children learn as much from what adults do as from what they say. For values education to be effective:

    • Teachers must model positive behavior
    • School policies should reflect stated values
    • Parents should be involved where possible

    Consistency across all environments reinforces learning and builds trust.

    Putting values into practice

    Teaching values to young learners is not an “extra” part of education – it is foundational. When children understand respect, empathy and responsibility, they are better equipped to succeed academically, socially and emotionally.

    By embedding values into everyday learning and school culture, educators can help shape thoughtful, responsible individuals who contribute positively to society.

  • A woman smiling working on a laptop
    Studying in the USA? A fast at-home English test is now an option
    Di Abi Fordham
    Reading time: 2 minutes

    If you’re a student planning to study in the USA, life probably feels a bit like having too many tabs open at once. University sites. Visa info. Messages from friends already abroad. And a growing list of things that all feel important.

    Somewhere in the middle of that is your English test.

    A test people trust for good reason

    For years, students have chosen PTE because it’s built to be trusted, backed by real expertise, research and quality. That’s why it’s become a familiar name for students planning to study abroad, and why institutions trust it too. That foundation hasn’t changed. What has changed is how students live, learn, and prepare today.

    Same roots, for different routes

    PTE Express originates from the same principles. Same values. Same attention. It’s simply tailored for a different kind of test taker at a specific point in their journey. If you’re aiming to study in the USA and need a quick, at-home English test, PTE Express is made to fit into your life rather than forcing you to reshape everything around a test date. And let’s address test anxiety because it’s a real concern.

    Many students worry about English tests. Not because they don’t know English, but because test situations can make things feel harder than they should be. Speaking to an examiner face‑to‑face can feel intimidating. Worrying about being misunderstood because of your accent is a real concern. Travelling to a test centre adds pressure before you even start. Sitting in an unfamiliar room can make nerves worse.

    That’s not a lack of ability. That’s just being human. While PTE Academic already addresses lots of these worries, we have gone a step further with PTE Express.

    Why at‑home testing can feel different

    One of the quiet benefits of an at‑home test is how much calmer it can feel. You’re in a familiar space. You control your environment. There’s no examiner in front of you, just you and the screen. For many students, that makes it easier to focus and show their real English, without the extra stress that comes from unfamiliar settings or face‑to‑face pressure. PTE Express was designed with this in mind: calm, considered, and supportive, while still being secure and trusted by institutions.

    When the USA is the plan

    If you already know the USA is your destination, things can start to feel more time‑sensitive. Deadlines get closer. Decisions feel heavier. You’re no longer exploring, you’re preparing your next move. PTE Express fits naturally here. It’s a fast, at‑home option for US study, built on the foundations of Pearson that students already trust, and delivered in a way that works for when life is busy and timelines are tight.

    A choice that actually reduces pressure

    The good news is, you don’t have to overthink this. If you want to keep your options open across different countries, there’s a trusted path in PTE Academic that supports that. If you’re focused on studying in the USA and want something fast, familiar and at home, there’s now an option designed for exactly that. No trade‑offs. No feeling like you’re cutting corners. Just choices that match different moments.

    Focus on what really matters

    Studying in the USA is a big step. It’s about independence, growth and starting something new. Your English test should feel like something that supports you quietly in the background, not something that adds more stress to an already intense moment. With PTE Express now live in most countries, including India, students heading to the USA have a calm, trusted at‑home option, built on foundations that have been relied on for years. And sometimes, feeling calm and confident is exactly what helps you do your best.  

  • Man sat outdoors holding a tablet smiling
    Understanding and managing technostress
    Di Amy Malloy
    Reading time: 2 minutes

    What is technostress?

    If you find yourself constantly checking social media or feeling pressure to keep up with the latest technology, you may be experiencing technostress. It can show up in different ways, including difficulty focusing on everyday tasks, low motivation or mood, and anxiety around using technology. It even causes some people to avoid digital tools altogether.

    Technostress affects people differently, but at its core is a shared experience, as Chiapetta (2017) defines it: “Technostress is a syndrome that occurs when a person, subjected to information overload and continuous contact with digital devices, develops a state of stress.” This constant exposure to technology has only got more extreme since Chiapetta since defined the syndrome. As a result, technostress is something that more and more people are likely to experience.