Operations Management: Processes and Supply Chains, 13th edition

Published by Pearson (September 8, 2021) © 2022

  • Lee J. Krajewski University of Notre Dame
  • Manoj K Malhotra Case Western Reserve University

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ISBN-13: 9780136860631 (2021 update)

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Purchasing Instructions

This form contains two groups of radio buttons, one for Exam Pack purchasing options, and one for standard purchasing options. Only one option can be chosen for purchase. Any option that is selected will deselect any previously selected purchase option.

eTextbook access on Pearson+

ISBN-13: 9780136860631 (2021 update)

eTextbook access + Study & Exam Prep monthly subscription on Pearson+

ISBN-13: 9780136860631 (2021 update)

In this eTextbook — More ways to learn

  • More support. Get AI help with personalized summaries, instant explanations, and quick translations.
  • More flexible. Start learning right away, on any device.
  • More interactive. Learn through audio, video, and practice.
  • More memorable. Study better with notes, highlights, and flashcards.

eTextbook on Pearson+

ISBN-13: 9780136860631 (2021 update)

In this eTextbook — More ways to learn

  • More support. Get AI help with personalized summaries, instant explanations, and quick translations.
  • More flexible. Start learning right away, on any device.
  • More interactive. Learn through audio, video, and practice.
  • More memorable. Study better with notes, highlights, and flashcards.

Title overview

Operations Management: Processes and Supply Chains offers a comprehensive framework for addressing operational process and supply chain issues, in an easy-to-understand format. Using a systemized approach, the text focuses on real-life practices and issues of current interest. It also provides you with ample opportunities to experience the role of a manager through hands-on problems, cases and exercises.

These resources along with other examples and videos in the 13th Edition show you how businesses can respond when faced with an unexpected disaster, such as the COVID-19 coronavirus. With this, you'll be better prepared in your role as an operations professional.

Table of contents

  1. Using Operations to Create Value
    • Supplement A: Decision Making

PART 1: MANAGING PROCESSES

  1. Process Strategy and Analysis
  2. Quality and Performance
  3. Lean Systems
  4. Capacity Planning
    • Supplement B: Waiting Lines
  5. Constraint Management
  6. Project Management

PART 2: MANAGING CUSTOMER DEMAND

  1. Forecasting
  2. Inventory Management
    • Supplement C: Special Inventory Models
  3. Operations Planning and Scheduling
    • Supplement D: Linear Programming
  4. Resource Planning

PART 3: MANAGING SUPPLY CHAINS

  1. Supply Chain Design
  2. Supply Chain Logistic Networks
  3. Supply Chain Integration
  4. Supply Chain Sustainability

Author bios

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