Operations Management: Processes and Supply Chains, 13th edition

Published by Pearson (September 8, 2021) © 2022

  • Lee J. Krajewski University of Notre Dame
  • Manoj K Malhotra Case Western Reserve University
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In this eTextbook — More ways to learn

  • More flexible. Start learning right away, on any device.
  • More supportive. Get AI explanations and practice questions (select titles).
  • More interactive. Bring learning to life with audio, videos, and diagrams.
  • More memorable. Make concepts stick with highlights, search, notes, and flashcards.
  • More understandable. Translate text into 100+ languages with one tap.
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monthly payments or
pay undefined one-time
Instant access

In this eTextbook — More ways to learn

  • More flexible. Start learning right away, on any device.
  • More supportive. Get AI explanations and practice questions (select titles).
  • More interactive. Bring learning to life with audio, videos, and diagrams.
  • More memorable. Make concepts stick with highlights, search, notes, and flashcards.
  • More understandable. Translate text into 100+ languages with one tap.

Title overview

Operations Management: Processes and Supply Chains offers a comprehensive framework for addressing operational process and supply chain issues, in an easy-to-understand format. Using a systemized approach, the text focuses on real-life practices and issues of current interest. It also provides you with ample opportunities to experience the role of a manager through hands-on problems, cases and exercises.

These resources along with other examples and videos in the 13th Edition show you how businesses can respond when faced with an unexpected disaster, such as the COVID-19 coronavirus. With this, you'll be better prepared in your role as an operations professional.

Table of contents

  1. Using Operations to Create Value
    • Supplement A: Decision Making

PART 1: MANAGING PROCESSES

  1. Process Strategy and Analysis
  2. Quality and Performance
  3. Lean Systems
  4. Capacity Planning
    • Supplement B: Waiting Lines
  5. Constraint Management
  6. Project Management

PART 2: MANAGING CUSTOMER DEMAND

  1. Forecasting
  2. Inventory Management
    • Supplement C: Special Inventory Models
  3. Operations Planning and Scheduling
    • Supplement D: Linear Programming
  4. Resource Planning

PART 3: MANAGING SUPPLY CHAINS

  1. Supply Chain Design
  2. Supply Chain Logistic Networks
  3. Supply Chain Integration
  4. Supply Chain Sustainability

Author bios

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