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Organization Development, 1st edition

Published by Pearson FT Press (May 17, 2017) © 2015

  • W Warner Burke Columbia University
  • Debra A. Noumair
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Designed to serve managers, executives, administrators, consultants, and students, Organization Development, Third Edition brings together a complete overview of the modern field of organization development (OD). Fully updated to reflect major changes since the classic Second Edition, it presents a thorough overview of OD as it is now practiced, and how it is continuing to evolve. The authors illuminate each key theory in the field, giving readers the background they need to translate theory into action, make key choices, help organizations learn, and lead change. Coverage includes:  

  • What OD is, where it came from, and where it is headed
  • Understanding OD as a process of change
  • Defining the OD client (why your client may not be who you think it is)
  • Diagnosing organizational problems
  • Applying the Burke-Litwin model of organizational performance and change
  • Assessing how well OD techniques work
  • Working as an OD consultant, and much more

Preface     xii

Part I: The Field of Organization Development

Chapter 1: What Is Organization Development?      1

Chapter 2: Organization Development Then and Now     17

Chapter 3: Where Did Organization Development Come From?      45

Chapter 4: Organization Development as a Process of Change     69

Part II: Understanding Organizations: Diagnosis

Chapter 5: Defining the Client: A Different Perspective     101

Chapter 6: Understanding Organizations: The Process of Diagnosis     115

Chapter 7: The Burke-Litwin Model of Organizational Performance and Change     145

Chapter 8: Understanding Organizations: Covert Processes     161

Part III: Changing Organizations

Chapter 9: Planning and Managing Change     185

Chapter 10: Understanding and Changing Loosely Coupled Systems     209

Chapter 11: Does Organization Development Work?      239

Chapter 12: The Organization Development Consultant     255

Chapter 13: Coaching and Organization Development     281

Conclusion

Chapter 14: Organization Development and the Future     307

References     325

Index     355

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