Your Attitude Is Showing, 12th edition

For courses in Human Relations, Supervisory Practices, principles of management, Communications, and Career and Self-Explorations.

We have often heard attitude is everything. For more than three decades, readers have relied on Your Attitude is Showing to help improve their own attitude and enhance their interpersonal relationships. Because it is one of the most highly regarded primers in the field of business human relations, it has been printed in four languages and distributed to over one million people. It is filled with advice, cases, and experiential activities and is flexible in format and design. Continuing the tradition, this edition includes enhanced cases, new writing exercises and end-of-chapter summary activities all designed to train readers how to think in more positive and more productive ways.

For courses in Human Relations, Supervisory Practices, principles of management, Communications, and Career and Self-Explorations.

We have often heard attitude is everything. For more than three decades, readers have relied on Your Attitude is Showing to help improve their own attitude and enhance their interpersonal relationships. Because it is one of the most highly regarded primers in the field of business human relations, it has been printed in four languages and distributed to over one million people. It is filled with advice, cases, and experiential activities and is flexible in format and design. Continuing the tradition, this edition includes enhanced cases, new writing exercises and end-of-chapter summary activities all designed to train readers how to think in more positive and more productive ways.

Hallmark Features

A positive tone and everyday advice—-designed to tackle common human relations issues and real-life problems and situations.

• Shows how to navigate human relations issues and improve one’s human relations skills.
• Demonstrates the impact of attitude on success and trains people how to improve their attitude toward a variety of common issues.   

Key performance competencies—introduce each chapter.

• Help students focus on skill-based statements and identify the important concepts being introduced in that chapter. 

A “Thought for the Day”—begins each chapter.

• Offers useful advice that can be put into practice and serves as motivation throughout the chapter.

Interactive exercises—include activities within each chapter.

• Gives students a practical experience to better understand, practice, reinforce, and apply the concepts presented. 

Attitude Adjustment boxes–reinforce one or more of the chapter's key concepts.

• Encourages students to think critically about attitude improvement.
• Trains readers how to think in more positive and more productive ways.

 Test Your Understanding self-assessments——end each chapter.

• Tests the reader’s understanding of key concepts and can be used to facilitate group discussions, role playing, etc.
• Includes a variety of assessment items such as true/false, multiple choice, and short-answer. Answers appear at the end of the book.

A human-relations competency checklist–appears on the inside front cover.

• Identifies 50 observable and measurable human relations skills so readers can easily monitor their own growth and development. 

Instructor/facilitator’s manual—-is available with this edition.

• Assists teacher/facilitators includes suggestions, chapter outlines, additional testing and assessments, presentation visuals, etc.

New! Enhanced two-part cases–appear in this edition.

• Part one of each case illustrates interesting and realistic scenarios to discuss and solve.
• Part two of each case involves research-related assignments designed to expand one’s understanding and improve one’s research and writing skills.  

New! Think and Respond sections–are new to this edition.

• Involve reflection and writing activities to help students develop these important skills. 

New! 24 summary activities–are new to this edition.

• Extends material and has been added to the end of each chapter.
• Includes a variety of items such as: My Self-Confidence Inventory; My Bounce-Back Strategic Plan; Relationship Self-Assessment; Choosing Appropriate Ways to Release Frustrations etc.