The ultimate guide to English tests for business: Everything HR professionals need to know

Samantha Ball
Samantha Ball
A group of business people sat on a sofa together
Reading time: 8 minutes

No matter what industry you work in, effective communication is key. For many companies, this means ensuring their employees have strong English language skills. As an HR professional, you have the power to play a pivotal role in this process. English tests can be invaluable tools for improving hiring processes, assessing communication skills, and enhancing overall team productivity. This guide will provide you with everything you need to know about using English tests in your business.

For more guidance on hiring with confidence, also take a look at our simple guide to language skill assessment.

Part 1: Understanding English tests

Types of business English tests commonly used in business

When it comes to English tests, there are several types commonly used in the corporate world:

  • General proficiency tests: These assess overall English skills, including reading, writing, speaking, and listening. Examples include the TOEIC (Test of English for International Communication), PTE (Pearson Test of English) and IELTS (International English Language Testing System).
  • Business English tests: These focus specifically on business-related language skills. Versant by Pearson and the BEC (Business English Certificate) are some main examples.
  • Skills-specific tests: These assessments evaluate specific skills, such as writing or speaking, in a business setting. Proficiency in English vocabulary is particularly important in these tests, especially for business English. It involves understanding and using business-specific terminology effectively and measures proficiency across listening, speaking, reading, and writing skills on the GSE or CEFR scale.

How these tests are designed and scored

English tests are usually created by language experts and psychometricians to ensure their reliability and validity. These tests include different types of questions, such as multiple-choice, essays, and spoken responses. Objective questions can be scored by a computer, while essays and spoken responses are typically graded by trained examiners.

Differences between various English proficiency tests

Each English proficiency test has its unique characteristics. For instance, the TOEIC focuses on everyday workplace language, making it better suited for general office environments. On the other hand, the BEC is tailored for more specific business interactions, such as negotiations and presentations. Versant by Pearson tests offer a distinctive approach to assessing English proficiency with a focus on communication skills that are critical in a business context. Unlike traditional tests, Versant by Pearson assessments assess various aspects of speech, such as pronunciation, fluency, vocabulary, and syntax for a more rounded overview. Understanding these differences can help you choose the right test for your needs.

Part 2: Benefits of English tests for businesses

Improving candidate selection processes

English tests play an important role in identifying candidates best qualified for the job, significantly enhancing your hiring process. 'Testing language proficiency' by Randall L. Jones and Bernard Spolsky emphasize the importance of improving candidate selection processes through effective English proficiency tests.

The papers highlight the critical role of assessing speaking, listening, and reading skills to ensure accurate measurement of job-related language abilities. Various methods, such as oral interviews, listening comprehension tests, and contextual reading assessments, are discussed for their validity and effectiveness in evaluating communicative competence. By enhancing these testing techniques, organizations can make more informed and objective hiring decisions, ultimately leading to better job performance and reduced turnover. 

Reducing employee turnover

Properly designed selection processes that incorporate English tests can also help in reducing employee turnover. When you assess language skills effectively, you are more likely to hire candidates who fit well with the job requirements and the company culture. A study by Barrick and Zimmerman (2009) underscores this point. 'Hiring for retention and performance' reveals that thorough selection processes can significantly decrease employee turnover. By employing these comprehensive assessments, businesses can save on the high costs associated with recruitment and training, while fostering a more stable and cohesive workforce.

Enhancing candidate experience and perception

Incorporating English tests into your hiring process not only helps in selecting the right candidates but also contributes to a fair and transparent selection procedure. Applicants often have better experiences and perceptions of the selection process when they feel the testing procedures are just and clear.

According to an analysis by Hausknecht, J. P., Day, D. V., & Thomas, S. C. (2004), fair and transparent testing procedures can greatly improve candidate reactions. Their study found that when candidates perceive the selection process as equitable, they are more likely to view the organization positively, regardless of the outcome. This can enhance your company’s reputation and attract high-quality candidates in the future.

Assessing communication skills for specific job roles

Different job roles require different levels of English proficiency. For example, a customer service representative might need strong speaking and listening skills, while a technical writer would need excellent writing abilities. English tests allow you to assess these specific skills, ensuring you hire the best fit for each role.

Enhancing team dynamics and productivity

Language barriers can hinder team collaboration and efficiency. By ensuring all employees have a solid command of English, you can improve communication, reduce misunderstandings, and boost overall productivity. 

Part 3: Implementing English tests in the hiring process

Best practices for integrating English tests into recruitment

To effectively integrate English tests into your recruitment process, follow these best practices:

  1. Identify key language skills: Determine which English skills are most important for each job role.
  2. Choose the right test: Select a test that accurately assesses these skills.
  3. Train your team: Ensure your HR team is trained to administer and interpret the tests.
  4. Provide feedback and utilize task management: Offer candidates constructive feedback based on their test results and incorporate task management to streamline the workflow, making the hiring process faster and more efficient.

Additionally, using recruitment tools like Versant by Pearson can significantly simplify the recruitment process, broadening your network of potential candidates and ensuring a more productive, cost-effective, and unbiased hiring process.

Legal and ethical considerations

It's important to be aware of legal and ethical considerations when implementing English tests. Ensure that your tests are fair and non-discriminatory. Provide reasonable accommodations for candidates with disabilities and be transparent about how the test results will be used in the hiring process.

Tools and platforms for administering tests

There are several tools and platforms available for administering English tests. Some popular options include:

  • Online testing platforms: These offer flexibility and convenience. Like Versant by Pearson testing solutions.
  • In-house testing solutions: These can be customized to your specific needs.
  • Third-party providers: Companies like Pearson offer comprehensive testing services.

Video interviewing has become an indispensable tool in the candidate assessment process. Recruiters can conduct both live and pre-recorded interviews, which integrate seamlessly with applicant tracking systems. This technology overcomes geographical and timezone limitations, speeds up the screening process, and leverages AI-powered features for enhanced decision-making.

Conclusion

Incorporating English tests into your hiring process can offer numerous benefits, from improving candidate selection to boosting team productivity. As the market for English assessment in the business sector continues to grow, staying ahead of the curve can give your company a competitive advantage.

Whether you’re just starting out or looking to refine your current approach, now is the perfect time to consider integrating English tests into your recruitment strategy. Enhance your recruitment process with English tests and take your business to new heights. Incorporating these assessments is crucial for making informed talent management decisions, especially in evaluating job applicants and identifying qualified candidates for promotion.

For more insights and resources on improving your hiring processes, connect with us today and discover how we can support you on this journey.

Frequently asked questions

More blogs from Pearson

  • A teacher sat at a desk helping a student in the classroom
    A magical mystery tour: How the role of English teacher is changing
    By Leonor Corradi
    Reading time: 5 minutes

    "The only constant is change”, a phrase that the philosopher Heraclitus of Ephesus is widely credited with.

    Though it may look like a paradox, actually it is not. Without becoming too philosophical, one could argue that this statement communicates the real-life truth that perpetual shifting is the single permanent rule in life. How does this apply to teaching and to the teacher’s role in particular? Let’s start our magical mystery tour.

    The first stop: the beginnings of the Communicative Approach

    Before this revolution in the world of ELT, teachers were used to being the center of the classroom – a dominant, all-controlling figure orchestrating every move. Many students were quite happy with this situation, since nothing was unexpected: their creativity and spontaneity were neither welcome nor expected. Errors were not tolerated at all and teachers were supposed to correct them and, even better, prevent them from happening.

    But soon it all changed. Teachers had two primary functions: facilitators of the communication process and independent participants within students’ groups (Breen and Candlin, 1980). No more centrality, which came as a shock to many, not because they were not ready to relinquish power, but because they were not sure how to go about this new role. What is expected from a facilitator, from a person who joins any group as another member?

    Often the answer was this one: “When you are a facilitator, if a person enters your classroom, they won’t know who the teacher is.” This led to misinterpretations of this new role. It was not about making things easier for learners, nor was it about relinquishing power and having learners decide what to do.

    This was natural. Think about a pendulum. When it’s at one end and it is moved, it does not stay in the middle but goes to the other end. Over time the pendulum reached a medium. This meant that teachers left their physical centrality, i.e. they did not stand at the front of the classroom at all times, but understood the centrality of their role in learning.

    The next stops do not follow chronological order because they overlap.

    Stop two: Task-based learning

    Our next stop: Task-based learning (Willis, 1996 and Nunan, 1989). As it could be argued that it is a framework within communicative approaches, it did not create the same uneasiness in some teachers as the Communicative Approach. The teacher’s role is more structured, especially in Willis’s framework. Teachers select and sequence tasks, monitor students as they work without correcting mistakes, yet provide scaffolding as needed and help students notice language features and become aware of how language works.

    Unlike early Communicative Language Teaching, form gets explicit attention, yet after students have been using language, i.e., after the task.

    Stop three: Project-based learning.

    Teachers move further away towards the background, acting as a coach or guide. They are expected to negotiate projects with their learners, provide scaffolding and language support as needed and assess both process and product, also encouraging self and peer assessment.

    Stop four: The Lexical Approach

    The stop: The Lexical Approach (Lewis, 1997). Teachers provide input and work toward learners noticing and discovering language features, while learners play an active, central role.

    Stop five: Teachers today

    The question goes around in society, “Will teachers be replaced by AI? Will they be necessary at all?” The answer to those questions is “No, teachers won't be replaced and will always be necessary." Why? What is there in our role that makes us unique? On the one hand, we know that we should mediate between learners and teaching materials.

    This mediation cannot be black and white, since all groups are different and, even within each group, learners have different styles and needs and are affected by different situations. It is the teacher who knows this and knows when to adapt on the spur of the moment, just by looking at their learners’ faces. Often a learner’s question or comment helps us know where they are in their learning process and the scaffolding we give takes that as the starting point.

    AI is a fantastic resource, but it is still a resource. It can help teachers generate materials and it can help learners by offering tailored information, answers to queries they may have when the teacher is not here to help, among other ideas. But the teacher has the final say before giving students AI-generated materials. The teacher’s critical reflection and mediation ensure the materials support learning.

    As explained before, the teacher is not at the front of the classroom, yet their role is central to students’ learning.

    We have come to the end of the magical mystery tour, and a question seems natural: Will AI become more intelligent and be context-sensitive in the way teachers are? We do not know. However, there have been different attempts to replace teachers since Skinner’s Teaching Machine and still, it is the teacher’s humanity that can make all the difference.

  • A woman sat with a laptop working outside
    Do institutions really need to accept another English test?
    By Alice Bazzi
    Reading time: 2 minutes

    With several established English language tests already in use, it is a fair question for institutions to ask: do we really need to accept another one? 

    However, in today’s evolving admissions landscape, the focus is shifting from maintaining the status quo to maximizing access and competitiveness. 

    Global student mobility continues to grow, but access to testing remains a significant barrier. Limited test center availability, travel constraints and long result waiting times can all restrict students’ ability to apply, particularly in emerging or underserved markets. 

    PTE Express directly addresses these challenges by offering fully online, flexible testing experience that allows candidates to take the test from anywhere at any time. This removes barriers from a geographic standpoint and opens the door to a wider, more diverse pool of applicants. 

  • Woman writing on whiteboard with two women watching her, smiling
    Writing your own English language materials with the GSE
    By Billie Jago
    Reading time: 4 minutes

    Being an English language teacher means you’re also probably (definitely) a materials writer. You likely tailor or create language materials for your students that are suited to their needs and interests, either as supplements to your course materials or for communicative lessons. Alternatively, you might be a teacher who creates paid, published materials available for students worldwide to enjoy.

    With this in mind, think of the materials you’ve developed and ask yourself the following:

    • How do you level your grammar or vocabulary for the content you write?
    • How do you find topic-related vocabulary to extend your students’ knowledge of language?
    • How do you contextualize new grammar or vocabulary?

    You can use many different resources, from online dictionaries to course workbooks to a Google search. Still, the Global Scale of English is a reference that provides everything you need to write great learning materials, all in one place. It can help save you valuable time as a teacher and materials writer.

    For me, the GSE was a game changer as an English teacher, and it continues to be as I write materials. The GSE is not just a tool; it’s a companion in the complex journey of material development, offering clarity and direction at every step. It can guide you in creating effective, engaging learning resources.

    How to use the GSE toolkit to create your own materials

    1. Establishing clear Learning Objectives

    The GSE helps you start with a clear roadmap. It provides detailed descriptors for language proficiency at every level, ensuring your materials align with specific learning objectives. For instance, if you’re creating a beginner-level reading comprehension activity, the GSE descriptors will guide you on the appropriate complexity of vocabulary and sentence structures.

    Take a look at the Learning Objectives tab in the GSE Toolkit to learn more.

    2. Designing level-appropriate content

    Once objectives are set, the GSE assists in tailoring the content difficulty to the targeted proficiency level. Its numerical scale, ranging from 10 to 90, allows you to pinpoint the exact level of language skills required and design your materials accordingly. This precision ensures that learners are neither overwhelmed nor under-challenged.

    You can set the level you are looking for by sliding the bar along the scale, so it corresponds to the appropriate CEFR level or GSE range.