Local to global: How English skills unlock a career in leadership

Samantha Ball
Two coworkers discussing some sticky notes on a class window
Reading time: 4 minutes

Of the 1.5 billion English speakers in the world, over half learned it as a second or additional language.

The “language of business”, English has become a foundational skill for anyone looking to work in an international business or at a leadership level, and many English as a Second Language (ESL) speakers find themselves working in English on a daily basis.

But working in your second or third language comes with a unique set of challenges and opportunities.

We spoke to five global leaders about the role English has played in their careers, the challenges of being an ESL speaker, and how businesses can create a culture where everyone has a voice.

How English skills unlock a career in leadership
Play
Privacy and cookies

By watching, you agree Pearson can share your viewership data for marketing and analytics for one year, revocable by deleting your cookies.

A passport to leadership

Strong English skills open doors. More than three-quarters of people with advanced English skills are in senior or leadership roles, compared to just 32% of those with limited English proficiency.

Pearson Languages CTO, Gian Paolo Perrucci, describes English as a “passport for this new world of opportunities, opening many, many doors I wouldn’t have had access to.”

There’s a cumulative effect, with one door opening and leading to the next.

Brushing up on his English skills was the spark that won Perrucci a scholarship to Denmark. That semester blossomed into a six-year stay, multiple degrees, his first international job opportunity, and a career with well-known global brands.

Whether it was getting onto a top MBA program or that first role at a big international company, for all the leaders we spoke to, English has proved to be a career catalyst.

More diversity, more innovation, more revenue

For companies looking to innovate and stand out in a competitive global market, an international team is essential.

“We’re aiming to build models of childcare that don’t exist at the moment”, explains Koru Kids Founder and CEO, Rachel Carrell.

“To do that, we need diversity of thought. With an international team, it’s more likely that someone will say “hey, I was living in Cape Verde for a while, and I saw this interesting thing”.

It’s an approach that pays off. Research by the Boston Consulting Group found that businesses with more diverse management teams are more innovative, leading to 19% higher revenues.

Global customers, global team

A more diverse team can also help businesses stay close to their customers.

As technology has made it easier to operate across multiple countries, businesses quickly find themselves responding to the different needs, preferences, and expectations of customers all over the world.

“Reflecting the global nature of our business in our workforce means we can build a better, more effective service and a more successful business as a result”, explains Malte Zeeck, CEO of InterNations.

To help them stay close to their 5.2 million members across 420 cities, Zeeck’s team at InterNations is made up of more than 50 different nationalities.

English is the main language both for the InterNations team and platform, helping them create “a sense of oneness and community by using a shared language”.

The ultimate brain training

The leaders we interviewed spoke, on average, four languages, with many working across multiple languages on a day-to-day basis.

That experience of jumping between different languages also develops important leadership skills. 

“When you speak multiple languages,” explains Perrucci, “different parts of the brain have to work together and make connections… It teaches your brain to be flexible about what you see and the way you interpret it”.

Zeeck likened it to working out: “Just as going to the gym improves your physical wellbeing, the mental challenge of learning a new language is good exercise for the brain”. It’s one of the reasons he provides all of his team language training.

The mental load of language

But hopping between languages and navigating different cultural nuances can take its toll.

“People whose first language is English often overlook the computing power it takes to work in your second or third language,” explains Bart Groen, Managing Director of International Wellbeing, Westfield Health, who only spends around a third of his time speaking his mother tongue.

“Even when colleagues are fluent in the language you're communicating in, it might still take them a bit more energy than you expect”, he continues. “By Friday afternoon, for example, I’m struggling to think fluently in whichever language!”.

The challenge of speaking up

For those who are less confident in their English skills, it can significantly impact the way they contribute at work.

Less than half (48%) of ESL speakers feel comfortable speaking up at work, and only 10% of employees with limited English proficiency felt they could express themselves fully at work.

The dynamic can change depending on who’s in the room. “I see the difference when ESL speakers are on calls with confident, fluent English speakers”, adds Valentina Milanova, CEO and Founder of Daye.

“They speak less”, she continues, “they caveat their contributions with “I might be wrong”, and you can see their English actually worsens because they feel more stressed”.

Without the right culture and support, businesses miss out on the benefits of an international team they’ve recruited.

Conscious leadership

The task of building a team and helping overcome the challenges of global working falls to business leaders.

The five leaders we spoke to shared practical tips for supporting global teams, including acknowledging and proactively addressing differences, avoiding interrupting ESL speakers, and using voice notes for sensitive communication to allow tone and emotion to come through.

More fundamentally, ESL speakers need business leaders to build a culture where it’s ok to make mistakes.

Leaders with first-hand experience of being an ESL speaker are uniquely placed to understand their increasingly global teams, pre-empt their challenges, and nurture a culture that allows difference to shine.

The journey from local roles to global leadership positions hinges on strong communication skills. The stories shared by our leaders demonstrate how English proficiency not only unlocks individual career potential but also drives organizational success through innovation and diverse perspectives. By fostering a culture that values and supports language learning, businesses can harness these benefits, ensuring their teams are prepared to excel on the global stage.

This article is part of Pearson Languages’ series, Global Voices: Leaders on Language and Business, an exclusive exploration into the pivotal role of language in achieving international business excellence. For more in this series, check out the leaders’ full interviews, coming soon to Pearson Languages’ LinkedIn.

More blogs from Pearson

  • University students walking outside on campus
    Elevate your agency’s brand: The PTE Express effect
    By Alice Bazzi
    Reading time: 2 minutes

    In the competitive world of international education, your agency’s reputation is everything. Families trust you to guide them through one of the most important decisions of their children’s lives, and institutions rely on you to send well-prepared students. Every recommendation you make reflects on your brand.

    That’s why it’s important to choose solutions backed by a strong, trusted global reputation. PTE Express, powered by Pearson, is more than an English test; it also helps strengthen your organisation’s credibility in a competitive market.

    Why reputation matters in student recruitment

    Parents and students do not just look for speed and convenience, but also look for efficiency, reliability and integrity. When you recommend a test that universities recognize, you strengthen your own position as a trusted advisor. Furthermore, Pearson assessments are renowned for their quality and transparency: values that resonate with both your customers and your university partners.

    The Pearson advantage: Global recognition and trust

    Pearson is known throughout the education sector for its excellence. With decades of experience in learning and assessments, Pearson has built a reputation that institutions around the world rely on. PTE Express reflects this heritage, offering a secure, reliable English proficiency test designed with admissions in mind.

    When you recommend PTE Express, you are not just offering speed to your students but also offering a test backed by credibility, innovation and a well-trusted brand.

    How PTE Express enhances your brand

    • Professionalism: Recommending a Pearson-backed test signals that your agency prioritizes quality and compliance.
    • Reliability: Institutions know PTE Express scores are authentic and secure, reducing friction in the admissions process.
    • Client confidence: Families feel reassured when they see a globally-recognized name associated with their child’s academic future.

    The alignment positions your agency as a market leader, capable of delivering solutions that meet university standards.

    Security and speed: A winning combination

    PTE Express not only protects integrity through its high-quality security but also accelerates success. Students receive certified results within 48 hours, enabling them to meet tight deadlines without compromising quality.

    For agents, this means fewer delays, smoother workflows and happier clients who will most likely refer more students in the long run. By promoting a test that combines speed with security, you differentiate yourself from competitors.

    Building long-term relationships through trust

    Your reputation grows through consistently supporting your students and earning the trust of families who recommend you to others. As more students progress to your partners, your agency gains wider recognition.

    When you offer a secure and efficient English test, families feel more confident in your process. That trust supports stronger partnerships, repeat business, and referrals.

    Lead with value in every interaction

    When discussing PTE Express with students or institutions, emphasize the benefits of what matters the most:

    • Pearson’s global reputation
    • Secure testing environment that is also flexible for the student
    • Rapid turnaround for results

    Elevate your brand today and find out more about PTE Express here.

  • Teacher talking to girl working on laptop in classroom smiling
    Designed for learning, built for growth: How Big Ben Education Group reimagined short-term programs
    By Emma Currie
    Reading time: 3 minutes

    The challenge: Creating meaningful learning in short-term programs

    In recent years, Big Ben Education Group faced a challenge: how to deliver meaningful learning within short-term programs. Although teachers were passionate and students motivated, their short-term courses lacked a clear academic structure, making learning feel rushed and less impactful. At the same time, they relied heavily on a single market and sought to attract a more diverse, global student mix.

    This raised a critical question: How do you design a short-term program that is both academically meaningful and appealing to a global student audience? That question led to the launch of their first Winter Camp in 2024.

    The turning point: From camp to structured learning experience

    The Winter Camp marked a major shift. For the first time, students from across China, Korea, Japan, Central Asia and the Middle East were brought together. Managing this level of cultural and linguistic diversity required more than enthusiasm; it required structure.

    The school introduced Big English as a core academic framework, giving teachers clarity on learning objectives and ensuring consistency across levels, even within a condensed timeframe.

    But the transformation didn’t stop in the classroom. Excursions were redesigned with clear learning goals, turning them into opportunities for real-world language application. This shift from activities to outcomes required careful planning and strong collaboration between academic and operations teams.  What emerged was something new – a structured, student-centered learning experience that balanced academic rigor with real-world engagement.

  • Students sat at a table with microphones talking
    Building fluent, confident speakers: better ways to assess speaking
    By Charlotte Guest
    Reading time: 6 minutes

    Why traditional speaking assessments can make students feel stressed

    Traditional speaking tests often feel high-stakes and performative. Students are asked to respond on demand, usually in front of a teacher or peers, with little room for hesitation or self-correction. This setup can make it harder for students to show what they can really do because:

    • Time pressure shifts focus from communicating meaning to avoiding mistakes
    • Teacher-centered evaluation can feel judgmental rather than supportive
    • One-off testing may not capture a learner's true abilitiy, especially if they're nervous. 

    When people feel anxious, it often affects their fluency. They find it harder to think so they pause more, forget words and feel less confident. As a result, assessments may reflect how comfortable someone feels under pressure, rather than how effectively they can communicate.

    Key components of speaking fluency to evaluate

    Fluency isn't just about talking fast. It involves several clear signs.