3 ways to boost employee retention with language learning

Samantha Ball
A group of business people clapping their hands
Reading time: 4 minutes

Did you know? According to our research, employees who work for a company that provides English language training are more than twice as likely to say they are very satisfied at work, compared to those working in companies that do not.

To retain top talent in an increasingly competitive marketplace, all evidence points to developing communication and language skills.

Communication: the most in-demand business skill

Pearson’s Skills Outlook Summary 2023 showed that communication skills including English language skills are the most in-demand power skills across the board. PwC’s Global Workforce Hopes and Fears Survey 2022 agrees: the top five predictors for employee turnover all had the same themes in common – communication, empathy and listening skills.

According to Gallup, a focus on developing employees’ strengths (as opposed to focusing on fixing weaknesses) can lead to a 20-73% reduction in employee attrition. That’s a startling statistic and one that has the potential to transform your business.

So, the message is clear: by investing in your employees’ existing communication and language strengths, you’re helping them refine a comprehensive range of business power skills. In turn, this will make them feel more engaged and therefore far more likely to stay with you.

3 ways to implement English training to retain top talent

Let’s explore three ways to implement an English language skills learning and development plan that underpins communication skills, refines business soft skills and makes your employees want to stay.

1. Find out what training employees want

To tailor a culture of learning that supports the development of your employees’ language and communication skills, you’ll find it helpful to get their input first. Survey and interview your team to better understand current barriers to language-specific learning, skills gaps, preferred learning styles and current frustrations.

For example, is it speaking, listening or reading English that they currently struggle with the most? The better you understand your employees’ needs, the more consulted and engaged with the process they’ll feel.

2. Reward those who commit to language learning

In 2023, Forbes outlined 15 strategies to make your employees stay, and perhaps unsurprisingly, reward featured strongly. Your performance management system should include a structure that acknowledges employees who are committing to achieving their objectives and developing their skills, and demonstrates the career trajectory that might be possible with improved communication and language skills.

What that looks like will differ from organization to organization, but it’s important that employees understand the potential opportunities that come with refining their language skills.

3. Promote the link between language skills and career progression

Your employees may not naturally make the link between developing language skills and career progression, so help them understand how better language skills can help them move forward in their role and how you will support them in this.

When they see that language skills have been built into their development plans, they’ll feel invested in staying with your organization and developing their skills with you.

In a world where communication-based soft skills are more valuable than ever before, the ability to confidently converse in different languages within a business context is an impressive skill that’s transferable to a multitude of other business soft skills, such as teamwork, leadership and problem-solving.

Once they understand the full range of benefits that come with developing their language skills, they’ll be grateful that you’re committed to helping them do that and will be more likely to stay.

Boost your workforce’s English language skills and reap the business benefits

It’s clear that when employees feel that their communication skills are improving, they feel a sense of continued progression and engagement – not only in their language abilities but also across a range of other business power skills.

The key to retaining talent lies in increasing engagement, and since higher engagement rates are linked to 21% more productivity, according to Gallup, there really is no better way to retain a happy workforce.

Start building your team’s English language skills

Learn how Mondly by Pearson can help you reinforce a culture of learning and retain top talent within your organization, with flexible English language learning solutions for your business.

If you liked this blog post and want to learn more, download the PDF report here.

Find out more about how language training and assessment can drive your business forward by checking out our resources for HR professionals, including articles, whitepapers and research.

Read our post 'How can language learning improve employee engagement?'.

Get in touch to learn more about our corporate language solutions

More blogs from Pearson

  • A woman smiling working on a laptop
    Studying in the USA? A fast at-home English test is now an option
    By Abi Fordham
    Reading time: 2 minutes

    If you’re a student planning to study in the USA, life probably feels a bit like having too many tabs open at once. University sites. Visa info. Messages from friends already abroad. And a growing list of things that all feel important.

    Somewhere in the middle of that is your English test.

    A test people trust for good reason

    For years, students have chosen PTE because it’s built to be trusted, backed by real expertise, research and quality. That’s why it’s become a familiar name for students planning to study abroad, and why institutions trust it too. That foundation hasn’t changed. What has changed is how students live, learn, and prepare today.

    Same roots, for different routes

    PTE Express originates from the same principles. Same values. Same attention. It’s simply tailored for a different kind of test taker at a specific point in their journey. If you’re aiming to study in the USA and need a quick, at-home English test, PTE Express is made to fit into your life rather than forcing you to reshape everything around a test date. And let’s address test anxiety because it’s a real concern.

    Many students worry about English tests. Not because they don’t know English, but because test situations can make things feel harder than they should be. Speaking to an examiner face‑to‑face can feel intimidating. Worrying about being misunderstood because of your accent is a real concern. Travelling to a test centre adds pressure before you even start. Sitting in an unfamiliar room can make nerves worse.

    That’s not a lack of ability. That’s just being human. While PTE Academic already addresses lots of these worries, we have gone a step further with PTE Express.

    Why at‑home testing can feel different

    One of the quiet benefits of an at‑home test is how much calmer it can feel. You’re in a familiar space. You control your environment. There’s no examiner in front of you, just you and the screen. For many students, that makes it easier to focus and show their real English, without the extra stress that comes from unfamiliar settings or face‑to‑face pressure. PTE Express was designed with this in mind: calm, considered, and supportive, while still being secure and trusted by institutions.

    When the USA is the plan

    If you already know the USA is your destination, things can start to feel more time‑sensitive. Deadlines get closer. Decisions feel heavier. You’re no longer exploring, you’re preparing your next move. PTE Express fits naturally here. It’s a fast, at‑home option for US study, built on the foundations of Pearson that students already trust, and delivered in a way that works for when life is busy and timelines are tight.

    A choice that actually reduces pressure

    The good news is, you don’t have to overthink this. If you want to keep your options open across different countries, there’s a trusted path in PTE Academic that supports that. If you’re focused on studying in the USA and want something fast, familiar and at home, there’s now an option designed for exactly that. No trade‑offs. No feeling like you’re cutting corners. Just choices that match different moments.

    Focus on what really matters

    Studying in the USA is a big step. It’s about independence, growth and starting something new. Your English test should feel like something that supports you quietly in the background, not something that adds more stress to an already intense moment. With PTE Express now live in most countries, including India, students heading to the USA have a calm, trusted at‑home option, built on foundations that have been relied on for years. And sometimes, feeling calm and confident is exactly what helps you do your best.  

  • Man sat outdoors holding a tablet smiling
    Understanding and managing technostress
    By Amy Malloy
    Reading time: 2 minutes

    What is technostress?

    If you find yourself constantly checking social media or feeling pressure to keep up with the latest technology, you may be experiencing technostress. It can show up in different ways, including difficulty focusing on everyday tasks, low motivation or mood, and anxiety around using technology. It even causes some people to avoid digital tools altogether.

    Technostress affects people differently, but at its core is a shared experience, as Chiapetta (2017) defines it: “Technostress is a syndrome that occurs when a person, subjected to information overload and continuous contact with digital devices, develops a state of stress.” This constant exposure to technology has only got more extreme since Chiapetta since defined the syndrome. As a result, technostress is something that more and more people are likely to experience.

  • Students working outside at a wooden bench looking over papers
    Re-engaging learners after the mid-term slump
    By Charlotte Guest
    Reading time: 7 minutes

    Midway through a language course, many teachers observe a common shift: students who were eager to participate at the start become less active and find it harder to initiate speaking activities.

    This phase, known as the mid-term slump, is a typical part of the learning process. As the novelty wears off, workloads increase and students may struggle to see their progress. However, effective teaching strategies can quickly boost motivation again; by modifying classroom activities, reconnecting with students’ motivations and realigning goals, teachers can help students regain their interest in language learning. Here are practical methods for language educators to re-engage students after any mid-semester decline.

    How do you recognize the mid-term slump in language learning?

    Look out for these common signs of the mid-term slump:

    • Reduced participation in speaking activities
    • Lower homework completion rates
    • Less willingness to take risks when speaking
    • A noticeable drop in classroom energy

    Recognizing these signs early allows teachers to introduce new strategies that help students regain focus and motivation.

    Why do students lose interest mid-term?

    Students often experience falls in motivation, enthusiasm and engagement halfway through a course as the initial excitement of learning something new fades, especially if progress feels slow. Although they may be steadily improving, students can easily get frustrated when they cannot yet communicate fluently. Any combination of the following factors can cause or exacerbate a mid-term slump, and understanding them helps teachers respond effectively.

    1. The novelty effect wears off

    At the start of a course, everything feels new and exciting. By mid-semester, routines are established and lessons can begin to feel repetitive.

    2. Cognitive fatigue

    Language learning requires sustained mental effort. After weeks of learning new vocabulary, grammar and pronunciation, students may feel mentally tired.

    3. Unclear progress

    Many students struggle to recognize how much they have improved. If learners cannot see their progress, they may believe they are not advancing.

    4. Competing priorities

    Mid-semester often coincides with exams or assignments in other subjects, which can shift students’ attention away from language study. Acknowledging these challenges helps teachers design strategies that address motivation directly.

    Strategies for keeping students interested in language learning

    Small changes to classroom routines can make a big difference in engagement. The strategies below are especially effective during the second half of a course.

    1. Reset learning goals with students

    Mid-semester is an ideal time to revisit learning objectives. Ask students what they hope to achieve before the course ends.

    For example, learners might aim to:

    • Hold a five-minute conversation
    • Master a set number of vocabulary words
    • Improve pronunciation confidence

    Clear, short-term goals help restore motivation and give students something concrete to work toward.

    2. Introduce gamified review activities

    Games bring energy back into the classroom while reinforcing key concepts.

    Examples include:

    • Vocabulary competitions
    • Quiz-based team challenges
    • Role-playing scenarios
    • Language trivia games

    Gamified activities provide a review without feeling repetitive, which helps combat routine fatigue.

    3. Rotate collaborative learning formats

    Changing how students interact can refresh classroom dynamics.

    Consider introducing:

    • Pair interviews
    • Small group debates
    • Rotating conversation partners
    • Problem-solving tasks in the target language

    These formats encourage social learning, which increases participation and confidence.

    4. Connect lessons to real-world language use

    Students stay motivated when they see how language skills apply outside the classroom.

    Try activities such as:

    • Analyzing song lyrics or film clips
    • Planning a fictional trip abroad
    • Ordering food through role-play scenarios
    • Discussing current events

    Real-world contexts make language learning more meaningful and memorable

    5. Revisit student learning preferences

    Different students engage with language in different ways. A mid-semester check-in can help teachers adapt lessons.

    Ask learners questions like:

    • What classroom activities help you remember vocabulary best?
    • When do you feel most confident speaking?
    • What topics would you like to discuss in class?

    This feedback allows teachers to adjust instruction and create more engaging lessons.

    6. Celebrate small progress milestones

    Students often underestimate their improvement.

    Highlighting progress can boost confidence and motivation. Teachers might:

    • Recognize vocabulary milestones
    • Celebrate improved pronunciation
    • Showcase successful conversations
    • Track weekly progress charts

    Acknowledging growth reminds students that their effort is paying off.

    Brain-based strategies that boost engagement

    Research on learning and cognition shows that certain teaching techniques improve motivation and retention.

    Novelty: Introducing new formats, topics or activities stimulates attention and curiosity.

    Social learning: Students learn more effectively when interacting with peers through discussion and collaboration.

    Movement: Short physical activities or role-playing exercises can re-energize learners and improve focus.

    Spaced practice: Reviewing material regularly in smaller sessions helps students retain vocabulary and grammar more effectively.

    Applying these principles can help sustain engagement throughout the semester.

    Questions teachers can ask to re-engage learners

    Mid-term feedback helps teachers understand what students need to stay motivated.

    Consider asking students:

    • Which classroom activities help you learn the most?
    • What part of language learning feels most challenging right now?
    • What topics would you enjoy discussing in class?
    • What skills would you like to improve before the course ends?
    • What type of practice helps you remember vocabulary best?

    These conversations strengthen teacher-student relationships and ensure lessons meet learners’ needs.

    How SMART goals help restore momentum

    One effective way to overcome the mid-term slump is to set SMART goals, objectives that are specific, measurable, achievable, relevant and time-bound.

    For example: