Bridging the gap: How to equip English learners with workplace-ready language skills

Pearson Languages
Students in uniform sat at tables in a classroom with a teacher at the front talking to them all.
Reading time: 5 minutes

Educators worldwide are faced with a vital challenge: closing the language education gap between traditional schooling and the practical language requirements of the modern workplace. With English established as the language of international business and in light of our ground-breaking new research, the need for education to address this disparity has never been more critical.

In this blog post, we'll explore why teaching English through a lens of real-world application is necessary, what our research shows about the current gap in language education, and some ideas for how English teachers can integrate employability-focused lessons into their own English teaching curriculum.

Empower your learners with the English skills they need | Pearson Impact of English
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The global language landscape

Almost 20% of the world's population speaks English as a first, second, or additional language, and many use it in their jobs. For many, English proficiency means more than communication alone; it is also tied to career advancement, job opportunities, salary scales and job satisfaction.

Our research shows that a staggering 80% of professionals believe that fluency in English correlates with earning potential, and employees who are confident in their English language skills and abilities often report greater satisfaction with their jobs and income.

A significant barrier to bridging the gap between educational English and workplace-ready skills lies in learners' confidence levels. Many students, despite years of studying the language, feel unprepared and anxious about using English in a professional setting. This lack of confidence can lead to missed opportunities and a reluctance to pursue certain career paths where English proficiency is paramount.

Pearson's research highlights a worrying reality—many feel self-esteem issues due to limited language skills, with 19% saying they felt stupid because of their English.

Belgin ElmasHead of the English Language Teaching Department, TED University, Turkey 

A paradigm shift is crucial for teacher training

"Teacher education must rethink the way it prepares future teachers. Unless teacher training focuses more on the skills needed for real-world communication, the gap between theoretical knowledge and practical application is likely to persist, leaving today's learners and tomorrow's workers frustrated with knowing the rules but being unable to use them when they need to communicate."

The education-employment divide

In our report, 54% of English learners said that they did not feel that their formal education had equipped them with adequate English proficiency. The data revealed significant differences between individual countries. For instance, only 17% of learners in Japan felt that their formal education had provided them with a good level of English proficiency, whereas in the US, this figure rose to 64%.

Despite the clear benefits of English proficiency, a considerable divide remains between what students learn in school and the skills needed in the corporate arena.

Only a quarter of learners feel fully equipped to utilize the four key language skills – listening, reading, speaking and writing – in their jobs. Out of all four skills, learners had the least confidence in speaking and writing.

What's more, the anticipated impact of AI on white-collar jobs over the next decade underscores the need for not only English proficiency but also "human skills" such as teamwork, leadership and collaboration—capabilities where proficient English is a key component.

Professional development

These issues are not limited to preparing students for work. It was found that teacher confidence in speaking and writing, along with class size, can also limit the amount of time spent on developing these productive skills. Adequate support for educators and professional development also needs to be a focus in order for students to find success.

Bridging the divide through curriculum innovation

The question, then, is how educators can bridge this gap, ensuring that students are not just learning English but are becoming proficient in its application within a professional context.

Greater focus is needed on speaking practice

Survey participants were asked about their perceived lack of relevant skills in English. The reasons they pointed out were related to the practical use of the language and can be narrowed down to three main factors:

  • Too much focus on grammar and vocabulary
  • Insufficient opportunities to practice English outside the classroom
  • Lack of English conversation practice in the classroom 

Employers face a skills gap in speaking and writing. Unfortunately, education systems don't focus enough resources on developing these skills.

Educational strategies for teachers

Here are a few suggestions for incorporating more skills-based learning to better meet today's language learners' needs.

Focus on functional language

Highlight English that students can use in real-life scenarios, particularly in professional contexts; Role-play exercises (e.g., job interviews, email writing) can make learning more relevant and engaging. For example, check out our Global Scale of English (GSE) learning objectives, which integrate these kinds of scenarios.

Integrate technology and gamification

Leverage the appeal of online resources and games to motivate students and provide opportunities for practice beyond the classroom, mirroring the preferences of your learners. Many language learners now incorporate some form of social media into their study routines. This trend underscores the growing importance of digital platforms in facilitating not only language learning but also cultural immersion.

Foster communication skills

Place a stronger emphasis on speaking and listening exercises to build confidence in these areas. Encourage debates, presentations and group discussions. Our language learning app Mondly by Pearson puts 560 minutes of speaking practice in your learners' pockets, supplementing your teaching with even more opportunities to use English inside and outside of the classroom.

Incorporate industry-specific vocabulary

Customize lesson plans and courses to include terminology related to various fields, from IT to marketing, so students develop a specialized lexicon that will benefit them in the workplace. The GSE Toolkit can help you find topic-related vocabulary and give you helpful tips on when to teach it.

Brush up on your own English language skills

Keeping your own English skills fresh and well-practiced is important to ensure you're teaching your learners to a good standard. Look into courses and professional development, such as our free course to improve your teaching with the Global Scale of English.

Partnerships with companies

Partnerships between educational institutions and businesses can provide students with valuable insights into the workplace and the specific language skills required.

Such collaborations can take the form of guest lectures, classes, internships (for older and adult students), or mentorship programs, offering students first-hand experience of the professional environment.

Engagement with authentic materials and resources

Encourage the use of authentic materials in the classroom, such as business English journals, podcasts, news articles and blog posts. This not only enriches vocabulary but also acquaints learners with the language's contextual nuances, preparing them for real-world communication challenges.

Offer access to testing and certification

Provide your students with information and access to language testing platforms and resources, such as the Pearson English International Certificate for valuable certification in the job market while continuing with an effective, connected learning program.

Encourage continuous learning

Recommend flexible options for continued language development, like the Pearson Connected English Learning Program or Mondly by Pearson, which cater to different learning styles and schedules. Also remember to use the GSE as a helpful tool for your lessons.

The future of English teaching

By reorienting our educational strategies to close the language gap, we empower students not just to succeed academically but to thrive professionally. It's a commitment to lifelong learning that begins in the classroom and extends into every facet of their working lives.

Employers and educational institutions must collaborate to ensure that language proficiency is aligned with industry and student needs. By doing this, you as English teachers and educators both enhance the employability of graduates and contribute to a more interconnected and understanding global community.

Letizia Cinganotto, Professor at the University for Foreigners of Perugia, Italy, says:

"In our interconnected world teachers and educators need to consider innovative teaching trajectories that actively shape the evolving role of English, in order to guide learners to face the challenges of the knowledge society and to travel the global world in a lifelong fascinating journey."

For teachers looking to make a tangible difference in their students' futures, the task is clear: teach English not just as a subject, but as a versatile tool for global opportunity.

Take the next step

Curious to learn more about how to implement these changes in your classroom or educational institution? Read the full report here.

Discover in-depth insights and further information that can help bridge the educational-employment language gap.

Don't miss out on this valuable resource – click through to start transforming the way the English language is taught and applied in the modern workplace.

Harness the power of the Global Scale of English today

The world is constantly evolving, as are the global workplace demands. Arm your students with the English proficiency they need to excel in their careers by integrating the GSE into your curriculum. With a detailed framework and a wealth of resources at your disposal, the GSE offers an unparalleled tool for assessing and improving English language skills in a targeted, efficient manner.

Don't miss the opportunity to make a real difference in your students' professional futures. Explore the Global Scale of English now and start the journey towards bridging the educational-employment language gap. Together, we can prepare learners not just for the exams, but for the world.

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    Effective communication is critical in the fast-paced world of global commerce. For non-fluent English speakers (or emerging professionals who have just entered their first business careers), crafting compelling work documents can be a daunting task. Mastering workplace writing skills is vital whether you're seeking to close a deal, make contacts, establish a professional relationship or simply make your day-to-day correspondence more impactful.

    Understanding the nuances of business English and applying them skillfully can set your company and you apart in the competitive corporate arena. Have a look at our guide on how to improve your corporate English writing skills.

    What is it?

    Business writing refers to the clear and purposeful use of language in written form within a professional context. It encompasses a wide range of documents, including emails, reports, proposals and presentations, tailored to communicate effectively with clients, colleagues and stakeholders. That can also include writing web content for professional audiences and clients.

    What's an example of business writing?

    One example is a formal email to a client:

    Subject: Proposal for Partnership

    Dear Mr. Smith,

    I hope this email finds you well. I'm writing to present a partnership opportunity with XYZ Corp that aligns with your company's goals for expansion and innovation.

    [...]

    I look forward to your response and the possibility of future collaboration.

    Warm regards,

    Jane Doe

    Why is effective business writing important?

    Effective business writing is crucial as it reflects the professionalism and credibility of an individual and their organization. It ensures that the message is understood as intended, which is pivotal in decision-making processes and maintaining positive business relationships.

    Clear writing improves workplace communication by minimizing misunderstandings, saving time and enhancing productivity. It facilitates seamless collaboration between teams and departments and aids in developing and maintaining a positive professional image.

    Key elements of professional English writing

    When crafting business documents, several key elements ensure your workplace writing is effective and well-received. These elements include:

    • Structure and organization: A well-structured document with a clear introduction, body and conclusion makes your content more understandable and engaging. Use headings and bullet points to break down information and guide the reader through your message.
    • Tone and formality: The tone should match the context and purpose of your communication. While a business proposal might require formal language, an internal email to colleagues can be less formal. Understanding the nuances of tone can greatly impact how your message is perceived.
    • Purpose-driven writing: Every piece of corporate writing should have a clear purpose. Whether it's to inform, persuade, request or confirm, keeping the purpose in mind ensures that your writing is focused and achieves its intended goal.
    • Attention to detail: Precision and accuracy are paramount. This includes correct grammar, punctuation and spelling, as well as ensuring that all facts and figures mentioned are accurate. Errors in your writing can diminish your credibility and confuse the message.
    • Cultural sensitivity: In a global business environment, it is crucial to be aware of cultural differences and avoid culturally sensitive phrases. This sensitivity can prevent misunderstandings and foster more harmonious business relations.

    By focusing on these elements of workplace writing, you can enhance your business English writing and ensure it's both professional and effective.

    How can I improve my professional English writing?

    Improving your business English writing involves focusing on clarity, conciseness and appropriateness. Here are a few strategies to get you started:

    • Immerse yourself in business language: Read a variety of business-related materials such as reports, emails and articles.
    • Practice regularly: Engage in writing exercises that mimic real-world business scenarios.
    • Get feedback: Have your writing reviewed by proficient English speakers and incorporate their suggestions.
    • Brush up on basics: Reinforce your understanding of grammar, vocabulary and punctuation.
    • Utilize technology: Take advantage of language learning apps and online courses that offer business English modules. These tools can provide interactive learning experiences and immediate feedback.
    • Join professional networks: Participate in forums and networking groups where business English is used. Observing and engaging in discussions can enhance your understanding and application of business terminologies and conventions.

    Practical business writing tips

    You've got a writing task to start but you don't quite know how to approach it. Here are some actionable steps to help you:

    • Start with a clear purpose: Define the objective of your document and stick to it.
    • Organize your thoughts: Use headings, bullet points and paragraphs to structure your content logically.
    • Be concise: Use straightforward language and eliminate redundant words.
    • Use an appropriate tone: Maintain professionalism and consider the cultural context of your audience.
    • Revise and edit: Always revise your work for errors and clarity before sending it.

    Bad corporate writing

    To illustrate what to avoid, here are a few examples of bad writing:

    • Overuse of complex vocabulary leading to confusing sentences.
    • Long-winded paragraphs that bury the main point.
    • Casual or inappropriate language and words that don't fit the business context.
    • Writing that lacks a clear call to action.
    • Ignoring cultural nuances and making assumptions based on one's own cultural context. This can lead to misinterpretations or even offense, undermining the purpose of the communication.

    A bad example

    Applying the points above, you can begin to see how this message uses some of these examples, this could be perfectly fine for written conversation with a friend but not on a more serious, professional level:

    Subject: Quick Hello and Ask 

    Hey!

    Hope this message finds ya in good spirits. Wanna catch up real quick this Thursday on a lil' something I've got on my mind? Got an idea that might just be up your alley - think major game-changer vibes for both of us. Let's make it happen. Excited to hear your thoughts!

    Cheers!

    Alex

    The effects of poor professional writing

    Poor business writing can have far-reaching repercussions that can significantly impact an individual's career progression as well as an organization's reputation. Ineffective communication may lead to misunderstandings and loss of opportunities, eroding trust between parties and taking a toll on professional relationships. It's not just about immediate confusion or delays; the long-term effects can include the potential loss of business, as clients and partners may perceive inefficiency and lack of professionalism.

    English for effective business writing

    Mastering workplace writing is a continuous process that demands dedication and practice. By focusing on clarity, structure and an audience-centered approach, you can craft messages that not only inform customers but also influence them.

    Keep refining your skills, taking feedback positively, and staying updated with trends. Your written word has the potential to make a real impact in the business world, so wield your pen (or keyboard) and write with confidence and precision.

    Unlock your full potential in the business world with our comprehensive Business English courses. Also, check out our post '5 ways to politely say no in business English' and other language learning posts