Boost the quality of your hires with English proficiency testing

Samantha Ball
Samantha Ball
Business people sat and waiting in a row
Reading time: 6.5 minutes

Hire quality is top of the agenda for recruiters and talent acquisition leaders. Discover the impact of English skill testing on hiring fit-for-role employees.

The results are in… thousands of recruiting professionals and top talent acquisition leaders say that sourcing high-quality candidates is their number one objective in 2024 and beyond.

54% of recruiters are now prioritizing quality of hire above all else, according to LinkedIn’s Talent Solutions report The Future of Recruiting 2024. The report also highlights that 73% are using a skills-based approach to find top-quality hires, faster, with skills that fit the business both now and in future.

Getting recruitment right can drastically impact productivity. In the UK alone, effective recruitment boosts productivity by £7.7bn each year, according to the Recruitment and Employment Confederation (REC). Conversely, the direct and indirect costs of mistake hires are a constant concern to organizations, not just in the UK but around the world. According to a survey of 400 hiring decision-makers by CareerBuilder, 75% have hired the wrong person and say that one bad hire costs them nearly $17,000 on average. It’s no surprise then that skills-based quality hiring is such a top priority for recruiters.

It’s harder than it might seem to systematically increase the quality of your hires, especially when you’re recruiting at scale. But the rewards are high when you get it right and a skills-first approach increases your chances of success – particularly when you focus on core skills like English proficiency that underpin communication. As an added bonus, skills-based testing can speed up the recruitment process significantly.

Boost your hiring with language testing
Play
Privacy and cookies

By watching, you agree Pearson can share your viewership data for marketing and analytics for one year, revocable by deleting your cookies.

Why are great communication skills so intrinsically linked to high-quality hires?

The ability to communicate well and integrate into the company culture is a core workplace skill that’s easy to assess with the right tools. Effective communication is essential for successful business operations. It’s the fundamental skill across all roles and departments that not only underpins a full suite of soft business power skills such as building customer relations, negotiation, delivering presentations and problem-solving, but also hard skills including IT literacy, data analysis and reporting.

Why testing English skills should be central to the hiring process

Proficient English language skills power confident business communication. It’s long been acknowledged that English is the global language of business, with one in four of the global population speaking it to at least a useful level. English is also the language of technology. Since the globalization of the internet – and more recently the widespread adoption of generative AI – English has established itself as the global language of digital technology and innovation. To remain competitive, forward-thinking international businesses know that they must prioritize English proficiency.

Many skilled professionals around the world are proficient in English, so by testing proficiency levels, organizations can access a larger pool of candidates from diverse backgrounds and locations, bringing fresh ideas and perspectives.

This is particularly true when it comes to recruiting candidates who speak English as a second or additional language. It’s also an important consideration when hiring for remote or hybrid positions (according to Global LinkedIn Data, there was a 146% increase in remote job applications last year alone). A team that’s strong in English also means good communication with clients, suppliers and colleagues, wherever in the world they are based.

Testing English skill levels at an early stage of the recruitment process can be efficiently carried out at scale to increase the chances of quality hires. Regardless of sector, role, level or department, screening out candidates who don’t meet the minimum requirements for English fluency will save all parties time, giving you a shortcut to the very best candidates for the role.

A skills-based hiring approach fast-tracks finding the best talent

This approach has been proven to open up access to a much wider range of talent, with LinkedIn reporting that talent pools expand on average by nearly 10x with a skills-first approach. It’s a trend that’s set to stay, not least because Gen Z will soon make up more than a quarter of the workforce and they’re 34% more likely to prioritize skill development opportunities. 

When building teams, recruiters are under increasing, and often conflicting, pressures – not just to fulfill short-term need, but also to factor in longer-term strategic workforce planning priorities. An emphasis on using skills to increase quality of hire helps build experienced, skilled and stronger teams for the long term (and reducing attrition rates due to higher employee satisfaction, too).

Judy Wisenhunt, APAC CEO, TDS Global Solutions, says:

“English language assessment gives individuals a starting point from which to improve their communication skills, competencies and capabilities, subsequently boosting their confidence and personal growth. This will open doors to better career opportunities.

While testing is invaluable, organizations should emphasize the importance of effective communication, continual exposure to the language, consistent practice and continuous learning to realize long-term business benefits.”

Why robust data is key to supporting skills-based hiring

Data-driven talent strategies are now commonplace and skills assessments that speed up the decision-making process using reliable data are a key part of that. By using AI-based English language assessment tools such as Versant by Pearson, recruiters can be confident that results are not only accurate but also unbiased, ensuring a consistent recruiting experience for all candidates and supporting wider DE&I initiatives. 

Large-scale intakes can be incredibly difficult and time-consuming to manage. Using innovative AI-led technology can reduce the time to hire. With tools that reduce the number of manual touchpoints needed, you can streamline the process and deliver insightful recruitment metrics that can be used to inform and speed up future hiring decisions.  

It’s not only recruiters who benefit from a more efficient hiring process with in-built skill testing. Candidates also value a speedy and streamlined process, as it increases their chances of finding the right role more quickly. AI-based skills testing can free-up recruiters to focus on a more thorough human assessment of candidates to find the best fit for the role (and candidates still value human interaction in the recruitment process, according to PWC’s The Future of Recruiting).

Quality hiring means widening your talent pool 

To attract the best of the best, particularly when hiring at speed and scale, you need to be sure that your talent pool is as wide and diverse as possible. From a well-written job advert and person specification right through to screening and language testing, the interview stage and beyond, demonstrating to candidates that you value communication skills will make your organization attractive to a far greater number of candidates. English language testing at scale can open the door to candidates all over the world, without risking the quality of business outcomes dropping due to employees’ English skill levels not being appropriate for the role.

Pearson Languages’ VP of Product Management (Corporate), Nick Laul, says: 

“Employers tell us that language proficiency is critical to the retention and success of new hires, but language skills are difficult to assess without support. Subjective judgments based on communication in interviews can give a misleading picture and often lead to qualified candidates being filtered out of a recruitment process or unqualified ones being advanced. 

Using a tool like Versant by Pearson, talent acquisition professionals can efficiently maximize the pool of qualified candidates and recruit based on the skills and experience most relevant to the role, safe in the knowledge that language won’t be a barrier to success.” 

The long-term benefits of skills-based hiring cannot be overstated

Putting English language testing at the center of a skills-first recruitment strategy can bolster your hiring practices and increase top-quality, long-term hires.  

A skills-first approach to quality hiring delivers a wealth of longer-term business advantages, including:

1. Cost savings

Raising the quality of hires by testing skills like English proficiency means fewer costly mistakes hires. 

2. Retention

Putting the right people in the right roles reduces employee churn (a growing concern, particularly in the wake of the Great Resignation). Confident communicators find it easier to integrate into teams and feel a sense of belonging. 

3. Productivity

A confident and skilled workforce positions your organization to operate and expand into an international marketplace. 

4. Employee satisfaction 

Hiring with a focus on communication skills leads to a happier, more confident and collaborative workforce. 

5. Happy customers

Recruiting well means giving your customers the very best service, and by testing English proficiency at the hiring stage, you can be sure that standards won’t be compromised. 

6. Better workforce planning

It’s far easier to make strategic, long-term plans and identify skills gaps with a skills-based approach. 

7. A great culture

Putting communication at the top of your hiring agenda means a happier and healthier culture and team dynamics.

 

The quality of your hires is directly linked to the amount of time and resources you put into testing core communication skills like English language proficiency. This is set to shape the hiring strategies of the future as talent acquisition leaders work to get the most out of every hire. 

Communication has always been, and will always be, an enduring workplace skill that underpins a wealth of other skills.  

Testing English skills early in the recruitment process ensures you attract top-tier candidates and hire effective communicators. It can accelerate your hiring process, enhance team performance and help you retain the best talent.

Prioritizing English language skills supports a high-quality recruitment strategy, cultivating a competent and adept workforce that ultimately improves business outcomes.

Find out more about how we can help your business recruit, retain and develop top talent with Pearson Language Solutions for Work.

If you liked this article and want to save or share it, you can download it here.

More blogs from Pearson

  • Woman listening to music with headphones on while lying on sofa
    How to improve your listening skills quickly
    By Charlotte Guest
    Reading time: 4 minutes

    Listening is an important part of learning a language. It helps you understand conversations, follow instructions and communicate with confidence. But listening can also feel difficult, especially when people speak quickly or use words you do not know.

    The good news is that you do not need to spend hours listening every day to improve. With the right practice, you can make progress in just a few minutes. Here are some ways to improve your listening skills quickly.

    1. Listen to something you understand

    Choose audio or video that is close to your current language level. If you understand almost nothing, it can be difficult to learn from it. If you understand every word, you may not be learning much.

    Start with short conversations, learner podcasts or videos with clear speech. You can also use social media content, including memes, short videos and posts in the language you are learning. These can be a fun way to see and hear everyday language without feeling like you are doing a formal lesson.

    For example, you could look at a meme in your target language and try to understand the joke before using a translation tool. Short videos can also help you hear common expressions and the way people speak naturally.

    Try to understand the main idea before worrying about every word. If you are learning English, you could listen to a short conversation about shopping, travel or daily routines. These topics are useful because you are likely to hear similar language in real life.

  • A group of students sat together smiling outside
    5 team building activities to help break down boundaries
    By Anna Roslaniec
    Reading time: 4 minutes

    At the beginning of term adolescent learners are often shy, embarrassed and awkward. They are reluctant to speak English in front of their peers or show enthusiasm in class, often suffering from social pressure and lack of self-confidence. It can take weeks or months for students to get to know each other and form bonds. However, don’t despair if your teen learners are like this. There are plenty of team-building games and activities you can do to help students build relationships that will allow them to feel comfortable and relaxed in the classroom.

    Team building activities to help break down boundaries

    Why use team-building activities in the classroom?

    Team building activities can help:

    • Break down boundaries
    • Teens get to know each other
    • Build trust and teamwork
    • Bring 21st-century skills - collaboration, communication, critical thinking, and problem-solving skills - to life

    Team-building games can also be a lot of fun. They require students to work together to reach a common goal and sometimes include a competitive element, which can encourage teenage learners to get really involved. There is a wealth of different team-building games and activities suitable for older children and teens, but here we have chosen five that we think your teenage learners will love.

    1) Human knot

    In this fun physical activity, teamwork is essential. Students form a human knot, which they have to work together to untangle. It will also give you an idea of which students show leadership qualities.

    Materials needed: none

    How to play:

    Have students stand in a circle, making sure they are close together. If you have a large class, having students play in two or more groups may be better. The larger the group, the more complicated the puzzle will be. Tell students to reach across the circle with each arm and hold the hands of two other students. They can't choose the people standing on either side of them. Make sure students hold a left hand with their left hand, and vice versa. Now the human knot is formed.

    Tell students that they have to try to untangle the knot without dropping the hands they are holding. When they have successfully untangled the knot, students will be standing in a regular circle holding hands. Students will need to bend, twist, and move under or step over other students' arms.

    Tip: If one student is reluctant to play, give them the role of "director". This student can walk around the outside of the knot, giving instructions to help the group solve the problem.

    If you are doing this in groups, have them race against each other. The team to solve the problem first - wins.

    2) Magic carpet

    In this game, teams stand on a "magic carpet" which they have to turn over while still standing on it. Teams must decide on a strategy together and carry it out — if they try to do it individually, someone will inevitably fall off.

    Materials needed: rugs, towels, or large pieces of cardboard (one per team)

    How to play:

    Give each team their magic carpet and have them stand on it. Tell students they are on a magic flying carpet high in the sky, but there's a problem — the carpet is upside down. They need to turn the carpet over without anyone falling off.

    They need to devise a strategy for turning the carpet over without anyone touching the floor. Teams can work individually, or they can collaborate to help each other.

    The activity can be set up as a race to see which team flips their carpet first.

    Tip: Encourage students to rethink their strategy if it doesn't appear to be working. Evaluating your decisions and adapting your plan is a useful 21st-century skill that students can use throughout the school year.

    3) Build it

    Teenage students love a practical challenge; in this activity, the element of competition will undoubtedly get them involved. With just basic materials, students have to work together to build the tallest freestanding tower within a time limit.

    Materials needed: balloons (one pack per team), sticky tape, a tape measure, balloon pumps (optional)

    How to play:

    Have students form teams of four and hand out the materials. Tell students to build the tallest freestanding tower using just balloons and sticky tape in ten minutes. Explain that after ten minutes, you will check and measure the structures. If it falls over, that team is eliminated from the challenge.

    Tell students how much time is left after five minutes and again two minutes before the time ends. Have teams stand back from their towers. Inspect each tower, measure it, and record the results. You may wish to give the winning team a prize.

    Tip: Increase the challenge by giving students mixed bags of different-shaped balloons, including modeling balloons.

    4) My eyes, your eyes

    Students will have lots of fun guiding each other or being guided through an obstacle course by their teammates. This activity tests communication skills and builds trust between pairs of students.

    Materials needed: blindfolds or scarves (one per pair) and obstacles, e.g., chairs and boxes.

    Preparation: Before the activity, set up the obstacle course by placing furniture and other items around the classroom. Decide where the route students take will begin and end, marking the finish line.

    How to play:

    Put students in pairs. If possible, have them work with a student they don't know very well. Have one student in each pair cover their eyes with a blindfold. This student is a blinded person and their partner will be their eyes. The guide stands behind their blind partner and places their hands on their partner's shoulders. Their job is to quietly give instructions to guide their partner towards the finish line, navigating the obstacles. The first pair to finish wins.

    Have students swap roles. Move some of the obstacles. Then repeat the activity.

    Tip: If possible, play the game in the playground or in the school gym. The larger the space, the more complex you can make the route.

    5) Scavenger hunt

    This is a longer activity that requires slightly more planning than the others. Teams will complete a set of tasks and challenges as a race. Choose a mixture of fun challenges and serious tasks to turn this activity into a fun diagnostic test to determine students' English levels.

    Materials needed: Worksheet containing a list of tasks and challenges (one per team). Tasks can be both language-related and practical.

    How to play:

    Put students into teams. This activity is ideal for students with different skills and abilities, so try to ensure teams are mixed-ability. Tell students that they are going to race to complete a series of tasks that they will find on their worksheet. The fastest team to complete all tasks correctly wins. Some tasks can be completed by one student.

    Explain that students don't need to complete the tasks in order. Point out that you will monitor them closely to ensure there is no cheating. Remind students that they must use English at all times. You can choose to penalize students by having them repeat or do an extra task if they use L1.

    Tip: If you think students might try to cheat, before you set the teams, nominate students to be team monitors (one per team). They will have the worksheet and make sure that the team fulfills each task. Alternatively, if students have mobile phones or tablets, have them take pictures and videos of their team members completing the task.

  • A woman stood at her computer smiling and raising a arm in celebration
    Do fast test results compromise accuracy and security?
    By Alice Bazzi
    Reading time: 2 minutes

    Speed is increasingly critical in global admissions. But with faster results comes an inevitable question: does speed compromise accuracy and security? 

    With traditional testing, long result timelines were often seen as a mark of thoroughness. Today, however, technology enables both speed and precision without any trade-offs. 

    PTE Express uses AI-powered scoring trained on large datasets of real tests responses, ensuring consistent and accurate evaluation across all candidates. Unlike manual grading, which can vary between examiners, automated scoring applies the same criteria to every response. In result, this reduces bias and increases reliability; two factors that are deemed as critical for high-stakes admissions decisions.