Customer Support - How can we help?

Friends high-fiving — For learners

Support resources for learners and parents.

Top FAQs

Registration and log-in

Access codes and licences

System requirements

Course enrollment

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Friends kayaking — For test takers

Support resources for test takers and agents.

Top FAQs

Registration and log-in

Password reset

Username issues

Finding test scores

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Two students talking — For educators

Support resources for educators and test admins.

Top FAQs

Registration and log-in

Access codes and licences

System requirements

Course enrollment

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Woman smiling at desk — For businesses

Support for HR, recruitment, training and government users.

Top FAQs

Order support

Versant by Pearson

Mondly by Pearson

Efficacy and research

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This page is for support for existing customers. If you would like to speak to a sales rep, please go to our Educator or Corporate enquiries page instead.