Empowering İstanbul Grand Airport through language learning for enhanced customer service
The remarkable case study of Istanbul Grand Airport illustrates the impact of language learning on workforce development and customer service.
İstanbul Grand Airport embarked on a journey to transform their customer service environment through effective communication and linguistic upskilling. The adoption of MondlyWORKS, a language learning platform by Pearson, has proven to be a game-changer, allowing the airport to soar to new heights in employee proficiency and customer experiences.
Watch the video to witness the inspiring journey of İstanbul Grand Airport and its employees.
Company: Istanbul Grand Airport Industry: Aviation Location: Istanbul, Turkey Solution: MondlyWORKS by Pearson