For courses in Supervision and Supervisory Development.
Continuing the Elwood Chapman tradition, author Cliff Goodwin brings you The Supervisor’s Survival Kit, 11th Edition. Updated throughout, this edition focuses on the essential techniques and skills needed to be an effective supervisor. This text discusses how to make the transition to management, achieve productivity through people, build an effective team, and conduct essential supervisory tasks such as staffing, delegating, motivating and appraising employees. It offers a unique approach that fosters supervisory skills through the use of case studies and helps readers gain confidence in their new leadership and supervisory roles.
For courses in Supervision and Supervisory Development.
Continuing the Elwood Chapman tradition, author Cliff Goodwin brings you The Supervisor’s Survival Kit, 11th Edition. Updated throughout, this edition focuses on the essential techniques and skills needed to be an effective supervisor. This text discusses how to make the transition to management, achieve productivity through people, build an effective team, and conduct essential supervisory tasks such as staffing, delegating, motivating and appraising employees. It offers a unique approach that fosters supervisory skills through the use of case studies and helps readers gain confidence in their new leadership and supervisory roles.
New to this Edition
Deals with contemporary challenges such as:
· A diverse work force
· How to empower employees
· Encouraging teamwork
· Hiring and firing
· Training and enhancing employee performance
· Ensuring health and safety
· Improving productivity and quality
New! Includes self-paced study guide integrated throughout–in this edition.
· Incorporates all significant features from the study guide (including application exercises, true-false questions, and personal growth exercises) into the text.
New! Uses updated cases to reflect current management theories–and methodologies.
· Gives students the latest on contemporary management theory and deemphasizes theories no longer in vogue.
New! Includes To Learn More and Notes sections at the back of each chapter.
· Provides additional resources that readers can refer to for more information, as well as additional scholarly material.
New! Emphasis on team-based management approaches–instead of hierarchical commands.
· Reflects updated examples, vignettes, role profiles, and updated content to strongly reflect more contemporary approaches.
Hallmark Features
Streamlined table of contents–the number of chapters has been streamlined to 20.
· Addresses the most important topics supervisors face and easily fits into a traditional college semester.
Section on the Philosophy of Leadership–appears in chapter 2.
· Provides readers with a framework for developing sound leadership behaviors.
Section on calculating and improving productivity–appears in chapter 4.
· Includes strategies for motivating and achieving productivity through people.
Nine Roles—are described in the back of the text and are a foundation for all chapter cases.
· Explores supervision by examining the dynamics of one medium size organization and the nine “employees” that work there.
An emphasis on teamwork—is reinforced throughout the text.
· Addresses strategies for building an effective team and developing teamwork among employees.
