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System Center Configuration Manager Current Branch Unleashed, 1st edition
Published by Sams Publishing (April 27, 2018) © 2018
- Kerrie Meyler
- Gerry Hampson
- Saud Al-Mishari
- Greg Ramsey
- Kenneth van Surksum
- Michael Gottlieb Wiles
$47.99
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System Center Configuration Manager Current Branch provides a total systems management solution for a people-centric world. It can deploy applications to individuals using virtually any device or platform, centralizing and automating management across on-premise, service provider, and Microsoft Azure environments. In System Center Configuration Manager Current Branch Unleashed, a team of world-renowned System Center experts shows you how to make the most of this powerful toolset.
The authors begin by introducing modern systems management and offering practical strategies for coherently managing today’s IT infrastructures. Drawing on their immense consulting experience, they offer expert guidance for ConfigMgr planning, architecture, and implementation. You’ll walk through efficiently performing a wide spectrum of ConfigMgr operations, from managing clients, updates, and compliance to reporting. Finally, you’ll find current best practices for administering ConfigMgr, from security to backups.
The authors begin by introducing modern systems management and offering practical strategies for coherently managing today’s IT infrastructures. Drawing on their immense consulting experience, they offer expert guidance for ConfigMgr planning, architecture, and implementation. You’ll walk through efficiently performing a wide spectrum of ConfigMgr operations, from managing clients, updates, and compliance to reporting. Finally, you’ll find current best practices for administering ConfigMgr, from security to backups.
Introduction    1
Lab Environment    4
Disclaimers and Fine Print    4
PART I:Â CONFIGURATION MANAGER OVERVIEW AND CONCEPTSÂ Â Â Â 5
Chapter 1 Configuration Management Basics    7
10 Reasons to Use Configuration Manager    8
The Evolution of Systems Management    9
Systems Management Defined    14
Microsoft’s Strategy for Systems Management    16
Bridging the Systems Management Gap    26
The Value Proposition of Configuration Manager    27
Chapter 2 Configuration Manager Overview    29
A Journey Through Time: SMS to ConfigMgr Current Branch    29
Configuration Manager Terminology    35
What’s New in Current Branch (Through the 1710 Release)    53
Deprecated Features, Software, and Operating Systems    67
Chapter 3 Looking Inside Configuration Manager    69
Understanding the ConfigMgr Architecture    70
A WMI Primer    76
Configuration Manager and WMIÂ Â Â Â 89
Inside the ConfigMgr Database    101
Status and State Messages Overview    106
Site-to-Site Replication    107
Active Directory Integration with ConfigMgr    110
PART II:Â PLANNING AND INSTALLATIONÂ Â Â Â 115
Chapter 4 Architecture Design Planning    117
Developing the Solution Architecture    117
Planning for Infrastructure Dependencies    122
Hierarchy Planning in ConfigMgr    130
Site Planning for Configuration Manager    138
Planning for Client Deployment and Settings    147
Planning for External Device Management    159
Planning for Continuous Updates    164
Planning for Restorability and Recoverability    168
Chapter 5 Network Design    173
Configuration Manager and the Network    174
Understanding Data Flows    177
Designing Intrasite Communication    179
Using Intersite Communication    182
Designing Client Communication    190
Troubleshooting Network-Related Issues    209
Chapter 6 Installing and Updating System Center Configuration Manager    217
Performing Preinstallation Tasks    218
Performing Site Installation Tasks    225
Configuring Site Properties    238
Troubleshooting Site Installation    248
Updating Configuration Manager    249
Chapter 7 Upgrading and Migrating to ConfigMgr Current Branch    255
Deciding Whether to Upgrade or Migrate to Current Branch    256
Upgrading to ConfigMgr Current Branch    256
Migrating to ConfigMgr Current Branch    263
Migrating Reports and Clients    278
Troubleshooting Migration Issues    280
PART III:Â CONFIGURATION MANAGER OPERATIONSÂ Â Â Â 283
Chapter 8 Using the Configuration Manager Console    285
Touring the Console    286
Configuration Manager Workspaces    289
Deploying the Console    294
Using Role-Based Administration    297
Connecting to a Site    298
Personalizing the Console    298
The In-Console Alert Experience    299
Configuration Manager Service Manager    303
Using PowerShell with ConfigMgr    306
Security Considerations    308
Troubleshooting Console Issues    311
Console Logging    311
Connectivity Issues    313
Common Problems    313
Chapter 9 Client Management    315
ConfigMgr Client Agent Requirements    316
Installing, Upgrading, and Uninstalling ConfigMgr Client Agents    317
Finding Potential ConfigMgr Clients in Your Network    332
What to Know About Client Agent Assignment    343
Monitoring Client Agent Health and Activity Status    345
Understanding Client Settings    347
Using the Resource Explorer    364
Using Wake on LAN and Power Management    365
Chapter 10 Managing Compliance    371
Configuring Compliance Settings    372
Understanding Compliance Settings    374
Creating Configuration Items    378
Developing a Compliance Strategy    402
Troubleshooting Settings Management    406
Chapter 11 Creating and Managing Applications    409
ConfigMgr Applications Overview    410
Creating and Modifying Applications    415
Creating Detection Methods    427
Creating Detection Methods for Windows Installer Applications    427
Managing and Creating Global Conditions    433
Managing Application Management, Application Configuration, and Volume License Purchases    440
More About Managing Applications    447
Deploying PowerShell Scripts    457
Chapter 12 Creating and Using Deployment Types    459
Creating and Using Windows Installer Deployment Types    460
Creating and Using Application Virtualization Deployment Types    464
Using Deployment Types for Mobile Devices    470
Creating and Using Other Deployment Types    486
Chapter 13 Creating and Managing Packages and Programs    493
Understanding Packages and Programs    494
Creating a Package from a Definition File    495
Configuring Package Properties    499
Defining Program Properties    503
Creating Packages Using the Package and Program Wizard and for UNIX and Linux Systems    515
Chapter 14 Distributing and Deploying Applications and Packages    523
Creating and Managing Collections    524
Using Distribution Points    531
Deploying Applications and Packages    548
Understanding the End-User Experience    555
Monitoring and Troubleshooting    565
Chapter 15 Managing Software Updates    567
What’s New with Software Updates in ConfigMgr Current Branch    567
Creating Your Update Design    569
Planning for Software Updates    571
Configuring Components    577
Creating and Deploying Updates    594
Understanding Windows 10 Servicing    612
Client Experience    623
Troubleshooting Software Updates    629
Using the System Center Update Publisher    633
Summary    650
Chapter 16 Integrating Intune Hybrid into Your Configuration Manager Environment    651
Introducing Microsoft Intune    651
User Identity Options    655
Preparing Your Environment for Intune    656
Integrating Intune with Configuration Manager    664
Troubleshooting Intune Hybrid    674
Summary    680
Chapter 17 Managing Mobile Devices    681
Enabling Devices for Management    682
Managing Company Devices    695
Protecting Mobile Devices    697
Configuring Mobile Devices    701
Inventorying Mobile Devices    707
Deploying Apps    709
Using the Company Resource Access Workspace    714
On-Premise Mobile Device Management    718
Chapter 18 Conditional Access in Configuration Manager    723
Understanding Modern Authentication    724
Implementing Configuration Manager Policies    725
Enabling Conditional Access for Exchange Online    731
Enabling Conditional Access for SharePoint Online    737
Enabling Conditional Access for Skype for Business Online    741
Enabling Conditional Access for Exchange On-Premises    744
Monitoring and Troubleshooting Conditional Access    750
Chapter 19 Endpoint Protection    755
Protection Capabilities of Microsoft’s Antimalware Platform    756
Prerequisites for Endpoint Protection    763
Planning and Considerations    764
Deploying and Configuring Endpoint Protection    767
Monitoring and Reporting in Endpoint Protection    788
Endpoint Protection Actions and Alerts    794
Windows Defender Advanced Threat Protection    801
Windows Defender ATP Capabilities    802
Chapter 20 Configuration Manager Queries    805
Introducing the Queries Node    806
Creating Queries    809
Using the ConfigMgr Query Builder    813
Understanding Criterion Types, Operators, and Values    816
Writing Advanced Queries    822
Understanding Relationships, Operations, and Joins    829
Using Query Results    834
Using Status Message Queries for In-Depth Analysis    837
Chapter 21 Configuration Manager Reporting    843
Overview of SSRS and Configuration Manager Reporting    844
Understanding Configuration Manager Data    846
Introducing Transact-SQLÂ Â Â Â 850
Building a Report Design    853
Building a Basic Report    855
Advanced Reporting Concepts    869
Chapter 22 Operating System Deployment    871
What’s New with OSD in Current Branch    872
OSD Deployment Scenarios    873
Tools Used with OSDÂ Â Â Â 874
Planning for OSDÂ Â Â Â 876
Using the Console    878
Using Tasks and Variables in a Task Sequence    894
Site System Roles for OSDÂ Â Â Â 897
Getting Ready for Deployment    905
Creating the TS Media    912
Troubleshooting OSD Deployments    919
PART IV:Â CONFIGURATION MANAGER ADMINISTRATIONÂ Â Â Â 929
Chapter 23 Security and Delegation in Configuration Manager    931
Planning for Security and Delegation    931
ConfigMgr Security Solutions    938
About Role-Based Administration in ConfigMgr    939
Securing Administrative Access to ConfigMgr    949
Securing the ConfigMgr Infrastructure    954
Chapter 24 Backup, Recovery, and Maintenance    969
Implementing Configuration Manager Backup    970
Recovering Configuration Manager Sites    982
Maintaining a Configuration Manager Site    986
Monitoring Configuration Manager    993
PART V:Â APPENDIXESÂ Â Â Â 997
Appendix A Configuration Manager Log Files    999
Viewing Log Files    999
Configuring Logging    1000
Client Logs    1001
Server Logs    1005
Appendix B Co-Managing Microsoft Intune and ConfigMgr    1013
Modern Management in Windows 10Â Â Â Â 1013
Defining Co-Management    1015
Configuring Co-Management in ConfigMgr    1017
Appendix C Reference URLs    1023
General Resources    1023
Microsoft’s Configuration Manager Resources    1030
Other Configuration Manager Resources    1040
Blogs    1043
Public Forums 1044
Utilities    1045  Â
Appendix D Available Online    1049
Configuration Manager Reporting    1049
Live Links    1050
Extending Hardware Inventory–Online Only    1050
Index    1051
Appendix E (Online Only) Extending Hardware Inventory
Lab Environment    4
Disclaimers and Fine Print    4
PART I:Â CONFIGURATION MANAGER OVERVIEW AND CONCEPTSÂ Â Â Â 5
Chapter 1 Configuration Management Basics    7
10 Reasons to Use Configuration Manager    8
The Evolution of Systems Management    9
Systems Management Defined    14
Microsoft’s Strategy for Systems Management    16
Bridging the Systems Management Gap    26
The Value Proposition of Configuration Manager    27
Chapter 2 Configuration Manager Overview    29
A Journey Through Time: SMS to ConfigMgr Current Branch    29
Configuration Manager Terminology    35
What’s New in Current Branch (Through the 1710 Release)    53
Deprecated Features, Software, and Operating Systems    67
Chapter 3 Looking Inside Configuration Manager    69
Understanding the ConfigMgr Architecture    70
A WMI Primer    76
Configuration Manager and WMIÂ Â Â Â 89
Inside the ConfigMgr Database    101
Status and State Messages Overview    106
Site-to-Site Replication    107
Active Directory Integration with ConfigMgr    110
PART II:Â PLANNING AND INSTALLATIONÂ Â Â Â 115
Chapter 4 Architecture Design Planning    117
Developing the Solution Architecture    117
Planning for Infrastructure Dependencies    122
Hierarchy Planning in ConfigMgr    130
Site Planning for Configuration Manager    138
Planning for Client Deployment and Settings    147
Planning for External Device Management    159
Planning for Continuous Updates    164
Planning for Restorability and Recoverability    168
Chapter 5 Network Design    173
Configuration Manager and the Network    174
Understanding Data Flows    177
Designing Intrasite Communication    179
Using Intersite Communication    182
Designing Client Communication    190
Troubleshooting Network-Related Issues    209
Chapter 6 Installing and Updating System Center Configuration Manager    217
Performing Preinstallation Tasks    218
Performing Site Installation Tasks    225
Configuring Site Properties    238
Troubleshooting Site Installation    248
Updating Configuration Manager    249
Chapter 7 Upgrading and Migrating to ConfigMgr Current Branch    255
Deciding Whether to Upgrade or Migrate to Current Branch    256
Upgrading to ConfigMgr Current Branch    256
Migrating to ConfigMgr Current Branch    263
Migrating Reports and Clients    278
Troubleshooting Migration Issues    280
PART III:Â CONFIGURATION MANAGER OPERATIONSÂ Â Â Â 283
Chapter 8 Using the Configuration Manager Console    285
Touring the Console    286
Configuration Manager Workspaces    289
Deploying the Console    294
Using Role-Based Administration    297
Connecting to a Site    298
Personalizing the Console    298
The In-Console Alert Experience    299
Configuration Manager Service Manager    303
Using PowerShell with ConfigMgr    306
Security Considerations    308
Troubleshooting Console Issues    311
Console Logging    311
Connectivity Issues    313
Common Problems    313
Chapter 9 Client Management    315
ConfigMgr Client Agent Requirements    316
Installing, Upgrading, and Uninstalling ConfigMgr Client Agents    317
Finding Potential ConfigMgr Clients in Your Network    332
What to Know About Client Agent Assignment    343
Monitoring Client Agent Health and Activity Status    345
Understanding Client Settings    347
Using the Resource Explorer    364
Using Wake on LAN and Power Management    365
Chapter 10 Managing Compliance    371
Configuring Compliance Settings    372
Understanding Compliance Settings    374
Creating Configuration Items    378
Developing a Compliance Strategy    402
Troubleshooting Settings Management    406
Chapter 11 Creating and Managing Applications    409
ConfigMgr Applications Overview    410
Creating and Modifying Applications    415
Creating Detection Methods    427
Creating Detection Methods for Windows Installer Applications    427
Managing and Creating Global Conditions    433
Managing Application Management, Application Configuration, and Volume License Purchases    440
More About Managing Applications    447
Deploying PowerShell Scripts    457
Chapter 12 Creating and Using Deployment Types    459
Creating and Using Windows Installer Deployment Types    460
Creating and Using Application Virtualization Deployment Types    464
Using Deployment Types for Mobile Devices    470
Creating and Using Other Deployment Types    486
Chapter 13 Creating and Managing Packages and Programs    493
Understanding Packages and Programs    494
Creating a Package from a Definition File    495
Configuring Package Properties    499
Defining Program Properties    503
Creating Packages Using the Package and Program Wizard and for UNIX and Linux Systems    515
Chapter 14 Distributing and Deploying Applications and Packages    523
Creating and Managing Collections    524
Using Distribution Points    531
Deploying Applications and Packages    548
Understanding the End-User Experience    555
Monitoring and Troubleshooting    565
Chapter 15 Managing Software Updates    567
What’s New with Software Updates in ConfigMgr Current Branch    567
Creating Your Update Design    569
Planning for Software Updates    571
Configuring Components    577
Creating and Deploying Updates    594
Understanding Windows 10 Servicing    612
Client Experience    623
Troubleshooting Software Updates    629
Using the System Center Update Publisher    633
Summary    650
Chapter 16 Integrating Intune Hybrid into Your Configuration Manager Environment    651
Introducing Microsoft Intune    651
User Identity Options    655
Preparing Your Environment for Intune    656
Integrating Intune with Configuration Manager    664
Troubleshooting Intune Hybrid    674
Summary    680
Chapter 17 Managing Mobile Devices    681
Enabling Devices for Management    682
Managing Company Devices    695
Protecting Mobile Devices    697
Configuring Mobile Devices    701
Inventorying Mobile Devices    707
Deploying Apps    709
Using the Company Resource Access Workspace    714
On-Premise Mobile Device Management    718
Chapter 18 Conditional Access in Configuration Manager    723
Understanding Modern Authentication    724
Implementing Configuration Manager Policies    725
Enabling Conditional Access for Exchange Online    731
Enabling Conditional Access for SharePoint Online    737
Enabling Conditional Access for Skype for Business Online    741
Enabling Conditional Access for Exchange On-Premises    744
Monitoring and Troubleshooting Conditional Access    750
Chapter 19 Endpoint Protection    755
Protection Capabilities of Microsoft’s Antimalware Platform    756
Prerequisites for Endpoint Protection    763
Planning and Considerations    764
Deploying and Configuring Endpoint Protection    767
Monitoring and Reporting in Endpoint Protection    788
Endpoint Protection Actions and Alerts    794
Windows Defender Advanced Threat Protection    801
Windows Defender ATP Capabilities    802
Chapter 20 Configuration Manager Queries    805
Introducing the Queries Node    806
Creating Queries    809
Using the ConfigMgr Query Builder    813
Understanding Criterion Types, Operators, and Values    816
Writing Advanced Queries    822
Understanding Relationships, Operations, and Joins    829
Using Query Results    834
Using Status Message Queries for In-Depth Analysis    837
Chapter 21 Configuration Manager Reporting    843
Overview of SSRS and Configuration Manager Reporting    844
Understanding Configuration Manager Data    846
Introducing Transact-SQLÂ Â Â Â 850
Building a Report Design    853
Building a Basic Report    855
Advanced Reporting Concepts    869
Chapter 22 Operating System Deployment    871
What’s New with OSD in Current Branch    872
OSD Deployment Scenarios    873
Tools Used with OSDÂ Â Â Â 874
Planning for OSDÂ Â Â Â 876
Using the Console    878
Using Tasks and Variables in a Task Sequence    894
Site System Roles for OSDÂ Â Â Â 897
Getting Ready for Deployment    905
Creating the TS Media    912
Troubleshooting OSD Deployments    919
PART IV:Â CONFIGURATION MANAGER ADMINISTRATIONÂ Â Â Â 929
Chapter 23 Security and Delegation in Configuration Manager    931
Planning for Security and Delegation    931
ConfigMgr Security Solutions    938
About Role-Based Administration in ConfigMgr    939
Securing Administrative Access to ConfigMgr    949
Securing the ConfigMgr Infrastructure    954
Chapter 24 Backup, Recovery, and Maintenance    969
Implementing Configuration Manager Backup    970
Recovering Configuration Manager Sites    982
Maintaining a Configuration Manager Site    986
Monitoring Configuration Manager    993
PART V:Â APPENDIXESÂ Â Â Â 997
Appendix A Configuration Manager Log Files    999
Viewing Log Files    999
Configuring Logging    1000
Client Logs    1001
Server Logs    1005
Appendix B Co-Managing Microsoft Intune and ConfigMgr    1013
Modern Management in Windows 10Â Â Â Â 1013
Defining Co-Management    1015
Configuring Co-Management in ConfigMgr    1017
Appendix C Reference URLs    1023
General Resources    1023
Microsoft’s Configuration Manager Resources    1030
Other Configuration Manager Resources    1040
Blogs    1043
Public Forums 1044
Utilities    1045  Â
Appendix D Available Online    1049
Configuration Manager Reporting    1049
Live Links    1050
Extending Hardware Inventory–Online Only    1050
Index    1051
Appendix E (Online Only) Extending Hardware Inventory
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