How to power your DE&I strategy and drive global growth with language learning

Pearson Languages
A business woman sat at a desk with a laptop and notepad. She is writing in the notepad.
Reading time: 3 minutes

When you get them right, great diversity, equity and inclusion (DE&I) strategies transform businesses, and language proficiency plays a crucial role. We know that investing in DE&I initiatives promotes a sense of belonging and connection, and ultimately delivers stronger business results. Whether you’re looking to boost profitability, staff attraction and retention or performance, proactive DE&I initiatives are central to overall business success.

This blog is adapted from our PDF article of the same name. Download that version here.

Implementing a commitment to DE&I alongside expertly designed language training and development will also:

  • Widen and diversify your talent pool.
  • Foster a culture of ongoing learning.
  • Boost employee engagement, loyalty and trust.
  • Improve team morale, mental health and well-being.
  • Help generate fresh ideas and new perspectives.
  • Develop problem-solving and decision-making skills.
  • Build better relationships with customers and help you gain better customer insight.
  • Enhance your brand and company’s reputation.

That’s quite a list, and it can all be catalyzed by building language proficiency.

Leaders are committing to building better cross-cultural communication and English language proficiency because they understand that better language skills mean a stronger, more meaningful DE&I strategy for their organization.

How to embed effective language learning that supports DE&I in your organization

  1. Make it clear that language learning for all is a top-level commitment as part of your DE&I initiatives.
  2. Communicate the benefits and advantages of ongoing language learning and development, along with the link between language and crosscultural understanding and inclusivity.
  3. Support a diverse recruitment strategy by embedding language assessment in your talent acquisition initiatives. Measure candidates’ current language skill levels in a fair and equitable way using a resource such as Versant by Pearson. (Pearson TalentLens has developed a set of inclusive best practice assessment steps for HR professionals to incorporate over time.)
  4. Implement and embed easy-to-use and accessible language resources in your learning and development initiatives. Platforms such as Mondly by Pearson are flexible, relevant and engaging and give employees autonomy on their learning journey.
  5. Create excitement to promote buy-in. Make language learning part of your company culture and experiment with ways in which to do this.
  6. Communicate milestones and progress, gain inclusive and regular feedback, celebrate successes and always promote a culture of collaboration.

There will always be challenges associated with implementing, embedding and promoting diversity, equity and inclusion in a company. But by prioritizing language learning, you will propel business growth throughout your organization—unlocking international opportunities, improving internal and external communication, enabling better collaboration, and turbo-charging your talent acquisition.

At the very heart of a truly diverse, equitable and inclusive environment lies a multi-level commitment to better communication, in all the various forms it takes across your organization. Prioritizing language proficiency is one of the most dynamic ways to reinforce DE&I in your business.

If you found this article interesting and want to learn more, download the full PDF version. It features what to focus on as a leader and more about how language learning powers DE&I efforts.

Find out more about how language training and assessment can drive your business forward by checking out our resources for HR professionals, including articles, whitepapers and research.

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    Pearson’s recent report, “How English empowers your tomorrow,” carries significant implications for educators. It underlines that increased English proficiency correlates with improved economic and social outcomes. Educational institutions play a crucial role in preparing students for professional success, employing various pedagogical approaches and teaching methods to meet the diverse needs of learners across universities, colleges and schools. However, the main unfortunate result of the report for educators is the argument that learners are leaving formal education without the essential skills required to achieve these better outcomes.

    Furthermore, as stated in the report, many of them are not lucky enough to be adequately equipped for the demands of their professional roles as they continue their careers. This emphasizes educators’ underlying responsibility to critically evaluate their teaching and assessment methods to ensure their students are effectively prepared for real-world challenges, especially as they transition into higher education where the stakes for academic and professional success are significantly elevated.

    The data of the report comes from five countries, and while Turkey is not one of them, many of the findings are still relevant to the English language education system in Turkey. Given the significant investment of time and effort, with foreign language education starting in the second grade for the majority of students in the Ministry of National Education schools, better outcomes would be expected in mastering the global language.

    Numerous reasons contributing to this failure could be listed but I would put the perception of how language is defined, taught and assessed within the education system in first place. English language classes are generally approached as “subjects to be taught” at schools, and rather than focusing on finding ways of improving learners’ skills in the foreign language, the curriculum includes “topics to be covered” with a heavy focus on grammar and vocabulary.

    This, of course, extends to assessment practices, and the cycle continues primarily with teaching and assessing grammar and vocabulary proficiency. Participants in Pearson’s report claim the heavy emphasis on teaching grammar and vocabulary, and not having enough opportunities to practice the language both inside and outside the classroom, as the three primary factors contributing to their lack of communication skills. If this was asked to Turkish learners, it’s highly likely that we would get the exact same three top reasons. The implication for educators here is very explicit: we must first revisit the definition of what “knowing a language is” and align our definition with our teaching and assessment methodology. What use is knowing a language without being able to communicate with it?

    New opportunities needed for practice

    Another clear implication for learners’ lack of opportunities to use the target language both in and outside the classroom is evident; teachers must refrain from dominating classroom discourse and instead create opportunities for learners to actively engage with the language. Recognizing common learning barriers in this context is crucial, as these barriers can significantly hinder students' ability to practice language skills effectively in corporate settings, professional development, and adult learning environments. Especially in a foreign language context, like in Turkey, this would gain even more importance for the students who lack opportunities to practice their target language in their daily lives.

    Understanding different learning styles is essential in this process, as it allows teachers to design engagement strategies that accommodate visual, kinaesthetic, or auditory learning preferences, thus addressing the limitations and specific needs of individual learners. Teachers, who are reported to dominate 80% of class time with their own talk, have the primary responsibility for this issue. These teachers, which refers to the majority, should monitor themselves to ensure they are creating opportunities for active participation and language practice for their students.

    Encouraging the learning process as an everyday habit

    Students seem to need guidance for practicing the language not only inside but also outside the classroom to improve their proficiency, where external factors such as limited access to resources and environmental distractions can significantly hinder their ability to learn. Integrating technology into education and guiding students to continue their learning beyond classroom settings would undoubtedly be valuable advice. Language learning apps and especially social media can empower students to engage with the language in creative and meaningful ways, addressing extrinsic barriers by providing access to resources and support that overcome the lack of support from teachers or peers and environmental distractions.

    Being able to function in a foreign language, such as negotiating, giving opinions, and making suggestions, were indicated as areas where the gap exists between what is needed and what students possess in language skills. Such a result would again require a shift towards more communicative and task-based language teaching approaches, giving opportunities for students to exercise these skills not only in professional but also in academic and social contexts.

    Raising awareness among students about the benefits of language proficiency can be suggested as another implication that will also inspire them. Aligning educational curricula with real-life needs and raising awareness of both students and teachers about the rationale behind it is crucial for helping students set their own goals more accurately while their teachers guide them with realistic expectations.

    Understanding motivational learning barriers

    "I didn’t feel as if I was making progress" was one of the barriers participants indicated was stopping them from achieving greater proficiency, highlighting an emotional learning barrier that stems from internal challenges such as peer pressure and resistance to change. This gives another implication for assisting students to recognize and appreciate how much they have achieved in their learning process and how much more there is to achieve. Additionally, motivational barriers play a significant role, as they reflect the obstacles that arise from losing curiosity and desire for learning, leading to students missing classes or refusing to take courses. The Global Scale of English (GSE) is definitely a valuable tool to track learner progress by providing a concrete framework and by improving their confidence, thereby helping to overcome both emotional and motivational barriers.

    In conclusion, while the list of implications for educators might be enhanced, the most significant suggestion lies in reconsidering our perception of language learning and proficiency. This shift in perspective will have a great impact on all aspects of language education, particularly teaching and assessment methodologies. Embracing this new understanding of language teaching will not only enhance the effectiveness of language education but also better prepare learners for real-world language use and interaction and better life conditions.

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