AI, Automation, after COVID-19

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Randy Boyle, PhD, Author, Faculty (Weber State University) – IT will discuss perceptions of automation technology and how automation allows continuity when humans can’t physically be at work.

Randy Boyle, PhD, Author, Faculty, Webster State University

Prior to the COVID pandemic many people worried about losing their jobs to advances in robotics, AI, and process automation. After COVID, enterprises have seen a dramatic rise in the use of AI, robotics, and process automation. The pandemic forced organizations to adopt automation technology at a faster rate than they had previously planned. Organizations argue that automation allows them to maintain continuity even when humans cannot physically be at work. Public opinion on robotics has shifted dramatically after COVID and people are much more accepting of automation technology. This presentation looks at the shift in perceptions of automation technology due to the COVID pandemic.