E-commerce 2023: Trends and Future Outlook

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Join author Carol Traver as she discusses ChatGPT, as well as other major trends that are likely to impact the future of e-commerce over the next five years.

Carol Guercio Traver, Author and Co-founder of Azimuth Interactive

Join author Carol Traver as she discusses ChatGPT, as well as other major trends that are likely to impact the future of e-commerce over the next five years.

Carol Traver has been researching, writing, and educating students about e-commerce since it began in the late 1990s. In addition to being an author of E-commerce 2021: Business, Technology, and Society now in its 17th edition, she is also an attorney with expertise in technology law, Internet law, privacy law, and intellectual property law, as well as co-founder of a digital media company.

E-commerce 2021: Business, Technology, and Society is an in-depth introduction to e-commerce with coverage of key concepts and the latest empirical and financial data. Hundreds of examples from companies such as Meta®, TikTok®, Netflix®, YouTube®, Walmart® and Amazon® illustrate how e-commerce is altering business practices and changing the global economy.

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