Agents of Change: Managing the Introduction of Automated Tools, 1st edition

  • Barbara M. Bouldin

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Overview

Targets human factors and how they affect the implementation of any kind of automation in the information system environment. Includes discussion of: accurately portraying the apparent whimsy of upper management; tactics, strategy negotiation, and politics.

Published by Pearson (December 1st 1988) - Copyright © 1989