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Agile IT Organization Design: For Digital Transformation and Continuous Delivery, 1st edition

  • Sriram Narayan

Published by Addison-Wesley Professional (June 14th 2015) - Copyright © 2015

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Agile IT Organization Design: For Digital Transformation and Continuous Delivery

ISBN-13: 9780133904246

Includes: Unassigned

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Overview

Table of contents

Preface xix

Acknowledgments xxiii

About the Author xxv

Glossary xxvii

 

Chapter 1: Context 1

1.1 Focus 2

1.2 Business, IT, and Shadow IT 3

1.3 Business-IT Effectiveness 5

1.4 Digital Transformation 7

1.5 Bimodal IT and Dual Operating Systems 10

1.6 Angles of Coverage 10

1.7 Summary 11

 

Chapter 2: The Agile Credo 13

2.1 Understanding the Agile Manifesto 14

2.2 Continuous Delivery and DevOps 15

2.3 Agile Culture 16

2.4 Common Themes 18

2.5 Isn’t Agile Dead? 21

2.6 Summary 22

 

Chapter 3: Key Themes 25

3.1 Software Development Reconsidered 26

3.2 Govern for Value over Predictability 28

3.3 Organize for Responsiveness over Cost-efficiency 30

3.4 Design for Intrinsic Motivation and Unscripted Collaboration 33

3.5 Summary 35

 

Chapter 4: Superstructure 37

4.1 Business Activities and Outcomes 37

4.2 Centralization and Decentralization 41

4.3 Silos 42

4.4 Summary of Insights 45

4.5 Summary of Actions 46

 

Chapter 5: Team Design 47

5.1 Framing the Problem 47

5.2 Activity-oriented Teams 48

5.3 Shared Services 54

5.4 Cross-functional Teams 56

5.5 Cross-functionality in Other Domains 61

5.6 Migrating to Cross-functional Teams 63

5.7 Communities of Practice 65

5.8 Maintenance Teams 65

5.9 Outsourcing 66

5.10 The Matrix: Solve It or Dissolve It 68

5.11 Summary of Insights 72

5.12 Summary of Actions 73

 

Chapter 6: Accountability 75

6.1 Power and Hierarchy 75

6.2 Balance Autonomy with Accountability 77

6.3 Assign Accountability 78

6.4 Minimize Power Struggles 82

6.5 Decide on an Outcome Owner 85

6.6

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