EMS Quality Management and Research, 1st edition
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EMS Quality Management and Research
EMS Quality Management and Research is designed to be used as a starter manual for EMS managers seeking to build comprehensive knowledge of quality improvement (QI).
Teaching and Learning Experience
- Best practices and organizational stories throughout each chapter take learning far beyond theory and review of journal articles.
- Offers EMS managers a solid foundation of understanding of each of the topic areas.
Table of contents
1. Why Quality?
2. History of Quality in EMS
3. Domains of a QI System
4. Defining Quality
5. Measuring Quality
6. Databases and Data Collection
7. Data and Quality Analysis
8. Quality Improvement Program and Project Management
9. Creating and Maintaining a Culture of Quality
10. Legal Considerations and Corrective Action
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Published by Pearson (July 30th 2014) - Copyright © 2015